2. Which step compels the organization to evaluate its entire business?

a. Step 5
b. Step 3
c. Step 2
d. Step 1

3. Which is true about Step Two?

a. It helps the company understand its market.
b. It ensures the company of loyal customers.
c. It should be Step One instead.
d. It evaluates the organization’s performance.

4. This step gives the organization the power to follow changes in performance— good or bad.

a. Step One
b. Step Two
c. Step Three
d. Step Four

5. Which of the following is not covered by Step Four?

a. Choosing the right Six Sigma project.
b. Establishing a feedback system.
c. Designing the Six Sigma project.
d. Improving work processes.

6. What is the ultimate goal of Step Five?

a. to start a successful Six Sigma project
b. to overhaul the whole organization
c. to train people for Six Sigma
d. to be called a Six Sigma Organization

7. Why is the Roadmap important?

a. because it gives the organization a guide to achieving Six Sigma
b. because it will lessen the work lined up for Six Sigma projects
c. because it allows customers to choose the right company
d. because it ensures large savings and benefits for the organization