2. Which objective level introduces a new way of doing things?

a. problem solving
b. strategic planning
c. business transformation

3. Which is true about strategic improvement?

a. It denies the organization the change it needs.
b. It strengthens cross-functioning of processes.
c. It builds greater flexibility.
d. It undermines human resource.

4. Which is not part of the problem-solving level?

a. reducing defects
b. hastening procedures
c. reworking
d. costing-outs

5. Having the resources, giving attention, and being accepting are factors on determining

a. feasibility
b. survival
c. growth
d. sustenance

6. What affects the timeframe most?

a. a sense of responsibility
b. a sense of humor
c. a sense of urgency
d. a sense of direction

7. What has the organization in mind when drafting its objectives and on-ramps?

a. the quality of product
b. the capacity to do them
c. the top management
d. the needs of the customer

8. Piloting means?

a. selecting an initial project
b. doing a trial implementation
c. choosing the people
d. planning your boute