I think we are in the season of sending gifts all over the world. Just yesterday, Wizheart and I sent out our second batch of gifts and cards to friends and family. We used another courier, though.
DHL published a press release (this press release was also published on Market Watch but is no longer available) saying that DHL is using Six Sigma to deliver and sort mails and packages. As a result, the company can now boast of speedy package delivery. The DHL Global Mail now performs the most advanced sorting by destination–using all 5 digits of the ZIP Code–on 83 percent of customer parcels nationwide.
According to the press release:
DHL Global Mail increased the use of 5-digit ZIP Code sorting for packages, which has also reduced shipment delays, under a major initiative to enhance their parcel service. After seeing a large jump in the volume of packages that customers were shipping, the company reengineered their parcel process this year using exacting Six Sigma methodology. In addition to changing their sorting schemes to reach the 5-digit ZIP Code level with even more packages, DHL Global Mail reorganized the footprints of their processing facilities to streamline operations and optimize performance.
Related post:
Lightning Six Sigma at DHL Exel Supply Chain
