idm.net.au reports:
Oce MAX is a new document performance management system that applies Six Sigma tools and methodologies to measure, benchmark and improve outsourced document activities, such as print/copy and mail centre management.
The new offering is designed for large organizations with multiple sites and services. Features include: near-real-time volume and performance reports; customisable, dynamic reports based on the client’s input; customizable dashboards including “stop light” performance management of metrics critical to the business; and, automated email alerts.
