About three years ago, Hertzler Systems Inc. sponsored a research report by the Aberdeen Group on best practices in Six Sigma deployments.
In that report it was found that most of the challenges people face in Six Sigma or Lean Six Sigma deployment are cultural:
- Significant culture change required 68%
- Data collection challenges 44%
- Resistance from knowledge workers and middle management 28%
- Continued commitment from top management after initial stage 26%
- Sustained company-wide training and certification program 20%
- Cost of training and certification programs 20%
- Excessive time spent “scrubbing†data 19%
Legend: Challenge – % Selected
