Two management executives, David Lyneham-Brown, BPT Group CEO, and Richard Aldous, head of sales and marketing for Rethink, believe that Lean Six Sigma (LSS) and Business Process Management (BPM) go hand in hand.
Both complement each other, and thus companies that aim to improve processes should work with these two strategies.
Here are some of what Brown and Aldous say about LSS and BPM together.
- Lean Six Sigma (LSS) methodologies can be used as the weapon to solve problems BPM uncovers.
- LSS and BPM are about creating a new culture and a new way of working that doesn’t rely on the fractured, political relationship of departments, but rather on the back of people who understand from a customer perspective what is needed for customer fulfillment.
- LSS is an effective and proven methodology that can and should be used with BPM. BPM leads to the identification of problems and business opportunities while LSS is the methodology used for addressing the problems and opportunities.
