Time and again, we are told that leadership involvement is very crucial in any Six Sigma or Lean Six Sigma initiatives. But often Six Sigma teams still have a hard time getting full support from the leaders.
Here are six steps to get leadership involved in Lean Six Sigma.
- Verify the core needs of the customers and the business.
- Identify and map suitable metrics that are aligned with these requirements. This may require the creation of new metrics and possibly the elimination of outdated measures.
- Understand the performance over time for each of the metrics.
- Strategically determine which projects have the highest priority. Leaders will need to determine the criteria for the matrix, and having them work through the matrix creates ownership.
- Provide the resources for projects. This will start with a Champion to help guide the project, secure the resources and report progress to the leaders on a regular basis.
- Continue the cycle of involvement. As projects are completed and results achieved, leadership must begin the process of continuing to determine the next projects, provide resources…
Source:
iSixSigma Library
