Managing projects is tough. You have to deal not only with people and their moods and attitudes, but also with deadlines, budget, and other variables.
So if you are a project manager, you will really find ways to help you manage your projects well, and make them successful. Six Sigma has a tool that does just that: helps you manage. That is the DMAIC (define-measure-analyze-improve-control).
Six Sigma : Your Resource for Strategic Management. Meikah Delid. Eversun Software 2006.
