Last night, an ambulance entered our Villas and picked up an old neighbor. We surmised, she might have had a stroke again. Since, I just got off from the car, I spent some minutes looking at how the ambulance parked in front of the neighbor’s house, and how the paramedics acted.
I observed that they were a bit slow, as if there was no emergency at all. I know doctors and paramedics deal with emergencies all the time, and that they have somehow become desensitized to it. But I hope despite that they still make a conscious effort to achieve the least, if not zero, defects.
Let me share with you a PowerPoint presentation on the next generation of Lean Six Sigma in healthcare. The presentation highlights how healthcare operations should be done, with matching examples. It’s a good info
Six Sigma : Your Resource for Strategic Management. Meikah Delid. Eversun Software 2006.
