During the NRF 99th Annual Convention & Expo, Tesco CEO Sir Terry Leahy shared 10 essential management lessons.
On Number 6, Leahy talked about connecting together people, process, and system. This is what organizations often fail to do.
And on Number 7, he encourages everyone to employ Lean thinking to address bottlenecks and fix the disconnects in productivity.
Six Sigma : Your Resource for Strategic Management. Meikah Delid. Eversun Software 2006.