The Wall Street Transcript features the interview with David B. Snow, Jr. CEO And Chairman Of The Board Of MedcoHealth Solutions (MHS).
A part of the transcript says:
TWST: How has your business model changed since the 1980s to expand and cover the increased scope of products and services you offer?
Mr. Snow: It really couldn’t be more different, it would be like comparing a biplane to the space shuttle. We started in the 1980s as a claims processor for pharmacy claims and management of pharmacy benefits. Later we created and then perfected mail-order pharmacy, using proprietary robotics in tandem with technologies guided by six sigma disciplines that set a new standard for dispensing accuracy - and in pharmacy that means greater patient safety. That technology and innovation liberated our pharmacists to focus on patients. Our clinical model revolves around pharmacists who are specialized by therapeutic condition to counsel patients and coordinate care, computer-assisted, evidence-based protocols to identify gaps in care that should be closed, and tools and incentives that encourage members to make better choices, and make it easier for them to follow their doctors’ instructions. We are also taking a leadership role in the exciting field of personalized medicine. That’s where doctors are guided by a patient’s unique genetic profile to select the right medicine at the right dose, optimized for that individual.
