Some say Toyota‘s troubles started with fixation on growth. The company wanted to outgrow the competition as fast as possible.
Read a good discussion about it here: Toyota’s Troubles Started with Fixation on Growth
To be fair to Toyota, I believe the company worked with the best intentions. They were leading for years, and they wanted to see how far they could go. I don’t see anything wrong with that. It’s a risk. But they were willing to take it.
And knowing Toyota, I know they will learn from this and come out whole.
Six Sigma : Your Resource for Strategic Management. Meikah Delid. Eversun Software 2006.
