Listen to the video presentation of JEA as it talks to Genna Weiss of Six Sigma iQ and learn:
- Leveraged the SIPOC diagram to initially assess the company’s ammonia flow process
- Used a root cause investigation matrix to pinpoint the problem of this process
- Implemented and maintained the solution to the problem
- Created a performance dashboard to track the company’s ammonia consumption
Six Sigma : Your Resource for Strategic Management. Meikah Delid. Eversun Software 2006.