The 3rd Six Sigma and Process Improvement Conference 2012

Posted by: meikah | 6 July 2012 | 3:17 am

Fierra de Manila Philippines once again brings you another Six Sigma Conference. Titled The 3rd Six Sigma and Process Improvement Conference 2012, the conference theme is “Process Thinking Towards a Customer-Centric View of Business.” 


August 9-10, 2012
Hotel Intercontinental, Makati City, Philippines

The global economy is in a dangerous new phase with increasing fears over debt in the Euro-zone that may trigger negative effects and sluggish economic growth in developing economies. Given this very unstable outlook, process improvement practitioners are focusing their efforts to mitigate risks and improve business management that create and deliver value to customers. Businesses have shifted paradigm by having customer satisfaction as a key driver and metric of success.

Companies adopt a host of different approaches to improving the quality and efficiency of their output – Business Process Management, Six Sigma, Lean, Business Performance Improvement, Process Re-Engineering, Total Quality Management, etc. All these methodologies are focused on ‘Process’ as the spring board for any business improvement and excellence program.

This conference is focused on Six Sigma and Process Improvement and its integration. Based on PEX  (Process Excellence Network) 2011 survey, Six Sigma and Lean remain prevalent as key methodologies used by most companies worldwide for business improvement programs.

Learn the essentials of the most powerful methodology in the business today. Know Six Sigma strategies and tool sets for your sustainable process improvement initiatives and innovation program.

Top Reasons to Attend

·    Understand the Six Sigma methodologies to drive and sustain organizational performance

·    Learn to integrate Six Sigma in your business processes

·    Know the latest customer thinking strategies

·    Leverage on risk management and innovation approaches for process excellence

·    Learn from various case studies of Six Sigma application

·    Network up-close and personal with Six Sigma Experts and Quality Practitioners


Key Conference Topics

Day 1, August 09, 2012, Thursday

1. Aligning SS Strategies with Corporate Through BSC Framework

2. Using DMAIC  and SS Tools in Business Improvement Projects

3. Key Ingredients for a Successful Process Improvement Program

4. An Integral Part of Six Sigma

5. Process Maturity Assessment: Creating and Understanding Long-Term Roadmap Reach Full Process Maturity

6. Business Process Re-Engineering for High Impact Processes and Change Management

7. Managing Innovation with DFSS

8. Innovative Adoption of SS Methodology to Deliver High Impact Results in Manufacturing


Day 2, August 10, 2012, Friday

1. Your Customers Are Your Future! Redesigning Your Processes to Deliver Customer Satisfaction

2. Critical Success Factors for Deploying and Sustaining Six Sigma in Telecom  Sector

3. Innovative Adoption of SS Methodology to Deliver High Impact Results in Financial Services

4. Achieving Six Sigma Process Excellence Through Employee Involvement

5. Risk Management (ISO 31000) Through Six Sigma

6. Embedding Effective MIS with Six Sigma Methodology

7. Benefits of Implementing Six Sigma in Healthcare

8. Panel Discussion on Business Improvement Methodologies



Please click here:


Discounts and Payment Scheme

Php 16,000 2 days attendance

US $450 for Foreign Nationals for 2 days attendance

Package of 5 Delegates +1 Free
20% Discount to Academe/Students/ Government

10% Discount to NGOs, Trade Associations, Chamber of Commerce


Fees are inclusive of snacks, lunch and conference kit




Who Should Attend

CEOs, Presidents, General Managers, Managing Directors, Lean and Six Sigma Practitioners, Strategic Planners, Risk Managers, Business Owners, Process Owners/ Analysts, Entrepreneurs, Senior Level Managers, Industrial Engineers, HR/OD Managers in various industry sectors, such as: Telecom, Healthcare, Financial/Banking, BPOs, Logistics, Transport, Export/Import, Manufacturing, Retail, Government, NGOs, SMEs, and those who are practicing and beginning the journey of business excellence and continuous improvement within their organizations.


For Exhibit/Sponsorship/Registration, please call: +632-8960639, 8960637, 8996216

Fax: +632-8960637, 8902101,  Email:

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