Sue Kozlowski over at iSixSigma Blogosphere had a very interesting post. She developed Ten Commandments for Six Sigma Black Belts in Healthcare. She titled it, “Charlton Heston was a Black Belt.” I commented that shouldn’t it be Moses? She indulged me and wrote back the possibility of Moses being a Black Belt. It was very amusing but very valid as well.
The Ten Commandments of Six Sigma Black Belts in Healthcare
I. Thou Shalt Have No other Goal than to Serve the Welfare of the Patient, by Process Improvement using Data Analysis or Lean Tools as Thou Needest.
II. Thou Shalt Not Worship any Particular Form of Statistical Analysis Above All Others, nor Bow Down to any individual Quality Expert’s Trademarked Methodology.
III. Thou Shalt Not Take the Name of Thy Computer in Vain, for Thy Computer is a Jealous Computer, Visiting the Iniquity of the Users upon the Third and Fourth Generation of Them that Hate it; but Showing Mercy unto Them that Love it, and Follow its User Manuals, and Call IT Support when Needed. Continue reading…
If it were Moses, the DMAIC would go like this:
His project was DEFINED “from above” so he didn’t do any VOC surveys. As a matter of fact, his focus group told him that they needed to keep that Golden Calf.
He didn’t have to MEASURE anything - there were 10 commandments that were infinitely repeatable and reproducible, so no Gage R&R was needed.
He didn’t have to ANALYZE the data - it was more of a lean project, to provide a checklist to do the right things in the right way.
He did have quite a challenge in the IMPROVE phase, but was helped along by his Project Sponsor.
He didn’t get to oversee the CONTROL phase, and I think everyone would agree that there have been a lot of challenges along the way for the team to “sustain the gains.”
Sue then poses this question: So was Moses a Black Belt? Interesting thought to ponder!!!
Given these data, I don’t think Moses can be a Black Belt, if at all!
