Ever wondered how GE, Motorola and other top companies stay successful through the years? Their common denominator is Six Sigma.
This book tells us how.
Part One of the book covers the essentials of Six Sigma, including fundamental concepts, advantages of Six Sigma over Total Quality Management, and the Six Sigma Roadmap—a five-phase model for building the Six Sigma organization.
Part Two examines how to adapt a Six Sigma initiative to your business, including how to decide whether to try it at all, and how to train “Black Belts” and other key roles.
Part Three describes the major activities of the Six Sigma Roadmap, from identifying core processes to executing improvement projects to sustaining Six Sigma gains.
The book uses real-life success stories to illustrate the concepts, tools, and challenges. The authors definitely are able to:
- show how to apply Six Sigma to many different business activities from strategic planning to operations to customer service
- offer customizable options and guidelines—not rigid formulas—that take into account your business needs and priorities
- alert you to the dangers and mistakes that can derail as Six Sigma initiative.
Click on the Six Sigma Study Guide link under the Six Sigma Resources on the left navigation bar for a preview of the book.
