Three years into its Six Sigma journey and Mercury Marine completes its 1,000th project through the Lean Six Sigma methodology.
For more than 60 years, Mercury has retained its top position as the inventor, designer and manufacturer of marine propulsion systems—outboards, sterndrives, inboards and propellers. Today, the company also offers a full line of boating accessories such as trailers and fishing accessories. The company’s promise is: all your needs for boats or boating, Mercury can supply.
In a press release, Mercury Marine President Patrick C. Mackey said: “I am most proud that Lean Six Sigma has become a way of doing business for Mercury Marine, providing the foundation for the continuous improvement which will drive our customer satisfaction.”
Mackey also said that they were successful in their Six Sigma journey because their OptiMax and MerCruiser customers ranked them highest in customer satisfaction in this year’s J.D. Power surveys.
