I got this global business update from CFO.com today. Titled, Flying the Unfriendly Skies, I say, air travel definitely needs Six Sigma. Why? Look at the figures. These figures were taken from the CFO magazine survey of 106 finance executives. Respondents could choose more than one answer.
What are your biggest complaints about air travel?
Cramped seating: 75%
Security-screening delays: 58%
Declining service on board: 49%
Flight delays: 47%
Cost: 30%What additional safety measures would you consider tolerable?
Fingerprint scans: 73%
More-expensive luggage screens: 64%
Retinal scans: 54%
Extra carry-on searches: 42%
Body searches: 8%How do you make traveling easier?
Travel without checked baggage: 53%
Travel less frequently: 32%
Take a car or train when possible: 28%
Travel in First Class: 17%
Use private planes when possible: 12%
*Photo credit: MorgueFile.com
