Over at B2B Lead Generation Blog, Brian Carroll interviews Michael Webb, founder of Sales Performance Consultants and an expert on sales process improvement on his excellent book, Sales and Marketing the Six Sigma Way.
The interview is on podcast, so you get to listen to a very interesting, useful exchange of ideas. Check out the podcast here.
Six Sigma : Your Resource for Strategic Management. Meikah Delid. Eversun Software 2006.