In my previous post, I mentioned that what’s happening at Home Depot these days may be attributed to Six Sigma not delivering on its promise to improve processes and increase bottomline.
Andrew Downard of iSixSigma blogosphere presented sides of the story. I tend to agree with him that “correlation does not necessarily indicate causation.” Read his take on “Reports of our Demise.”
Six Sigma : Your Resource for Strategic Management. Meikah Delid. Eversun Software 2006.
