In my previous post, I mentioned that what’s happening at Home Depot these days may be attributed to Six Sigma not delivering on its promise to improve processes and increase bottomline.
Andrew Downard of iSixSigma blogosphere presented sides of the story. I tend to agree with him that “correlation does not necessarily indicate causation.” Read his take on “Reports of our Demise.”
[…] At one time, it has been observed that many organizations do not achieve the savings they hope to achieve with Six Sigma. Well, as quality people would often say, efforts toward improvement is a journey that needs a long-term commitment. And you have to commmit to quality again and again. […]