We first hear about successful Six Sigma projects in manufacturing, then we hear about Six Sigma in services. These projects have been successful because of the use of technology. We know there’s the Six Sigma software from Minitab. So, it came quite as a surprise when I read about the recent news on Six Sigma Zone that IT is slow to pick up the Six Sigma wand.
According to the whitepaper published on Silicon.com, IT has to overcome three challenges before it can smoothly implement Six Sigma. These three challenges are: (1) IT has two sets of business processes. (2) Too many IT business processes. (3) Little IT business process digitization.
How to hurdle these three?
Kintana, Inc. can help. Kintana’s new approach for IT processes is to:
know the importance of processes first. Next is to be skilled in Six Sigma improvement methods such as DMAIC, DMADV. And most importantly, the catalyst that will allow IT to overcome the challenges is a transaction and decision support system that digitizes IT processes, while enabling DMAIC and DMADV improvement projects. Read more…
Source:
Silicon.com, Kintana’s Six Sigma Friendly Approach to IT Process Improvement with link provided by Six Sigma Zone.
