That’s the title of the article on CIO. Francis X. Taylor, General Electric’s (GE) chief security officer, explains how to apply process imrovement methods to manage security risks.
Taylor was speaking before an audience of security executives at the CSO Perspectives in March. Here are excerpts of insights from him.
A methodology like Six Sigma requires a change in how you think about your organization and how it works. It requires shifting loyalties from how your organization operates to how those operations affect customers—the people and organizations who determine the value of what you produce. Performing well in this task adds value to your organization, can help security executives anticipate risks and identify resources to mitigate them, and it enables your leadership to pursue new opportunities for growth.
Taylor then presented process gains in policy violations at , background checks, and security alarms. He improved these processes These are real-life experiences when he was still working at the State Department.
The processes are improved through analysis and knowing what each process involves. The lesson learned is that one only needs to know the processes, gather relevant data, and work toward making the processes work more efficiently. Read more…
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