Let me share with you today case study that illustrates how a pharmaceutical company applied selected DFSS (Design for Six Sigma) tools to develop a new recruiting process for sales representatives.
Tools and activities are described along the IDOV (Identify, Design, Optimize, Verify) phases, which served as a guiding roadmap through this process design project.
Read the case study here.
More: DFSS - IDOV Methodology
Source: iSixSigma Europe Channel
