In that interview, Nick Brownrigg, the chief executive officer of Masterlease Group, shares his views on managing for results through Lean Six Sigma and Line-of-Sight™ strategy deployment.
Background: Masterlease Group has over 40 years of experience in the leasing market. Today, it has around 16,000 customers and manages more than 200,000 vehicles.
Highlights:
- The company decides to start its Lean Six Sigma program to establish a common (organization’s) language backed up by a set of methods and tools to help them communicate across the business and help to bring about improvements.
- Lean Six Sigma has changed their organization’s view of control. For them, control is now about the quality of their processes, inputs and outputs. The connections are visible.
- With Lean Six Sigma, the company’s stakeholders have recognized that their quality framework drives business effectiveness helping them become a world class leasing company.
- Lean Six Sigma means to them a complete culture change.
Lesson: Lean Six Sigma revolutionizes your entire organization to be better and more effective.
