In an interview with Forrest Breyfogle, Founder, President and CEO of Smarter Solutions, Inc., he said that a good way to start a Six Sigma initiative is to get a small but committed force of the right people and give them the proper authority. “It is typically better to grow into an overall system,” he further said.
Forrest also observes that companies that have successfully implemented Six Sigma has a committed leadership, uses top talent, and has a supporting infrastructure. “The supporting infrusture involves a formal project selection process, a formal project review process, dedicated resources and financial system integration.”
When asked if a new Six Sigma initiative should be promoted by upper management, and if so, how it should be communicated. Forrest said that “advocacy selling of Six Sigma can originate at any organizational level; however, the effectiveness of such promotion increases when originated at the executive level. The creation of a burning platform ? a visible crisis ? is an effective approach to convey the importance of instituting systematic improvements to the enterprise. The necessity of change should be presented in such a way that it is not only easy to understand, but readily internalized. The presentation should show that when there is an alignment of Six Sigma work with business needs and/or operational metrics, both existence and bottom-line excellence can be achieved.” Read more
