Dealing with data is part and parcel of any operation. But how to treat the data in your hands is another question. That is the usual dilemma that CIOs and senior IT team leaders face.
What’s ironic even, is that CIOs and senior IT team leaders often find themselves handling a lot of data, yet they seldom treat these information as something that can help them optimize their organizations effectively. That is because they don’t have the tools that help them sift through and find the relevant data. This is where Six Sigma comes in.
Thus, in the recent Six Sigma in IT conference, this question was asked: “What should we be measuring for our IT organization?”
To know the answers, read IT Measures That Matter.
Source:
Information Week
*Photo from Stock.Xchng
