How Do You Define Successful Six Sigma Deployments?


Posted by: meikah | 16 June 2008 | 10:03 pm

Success means differently to different people. But with projects or deployments, I believe there must be some standards to measure success.

Over at BPMInstitute, Marvin Wurtzel of Wurtzel Consulting, Inc. shares some insights into people’s view of success in their Six Sigma deployments. Then he also shares some of the crucial reasons for a deployment to fail.

Most Six Sigma consultants typically define successful deployments in the following way: A successful Six Sigma deployment is one that provides an acceptable return to the business and leaves a stand-alone program, not requiring further consulting resources. I am not aware of a failure by this definition either. But most successful programs may have required some level of assistance once the consulting resources are gone. Most Master Black Belts, Black Belts and Green Belts will do what it takes to support the business in this case.

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Here are my suggestions for evaluating sucess in your projects:

  1. Check again your objectives, those you had before you started with your deployment.
  2. Are the objectives met?
  3. If not, have you made adjustments to meet them?
  4. Evaluate the team members who worked on the project.
  5. Did they accomplish what they were set out to do?
  6. Did they learn anything?
  7. Evaluate your processes.
  8. Do you see an improvement?
  9. Do your team and management see the improvement?
  10. Is the improvement sustainable?

What about you, how do you define success in your Six Sigma deployments?

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 Filed under: Team Dynamics, Deployment, Six Sigma | |






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