Six Sigma and Lean at Good Samaritan Hospital

Posted by: meikah | 30 July 2008 | 11:35 pm

For Good Samaritan Hospital in L.A., “good isn’t good enough. Aim Higher, Work Smarter and Do it Better.”

That is their mantra and they’ve lived with it. How?

Through Six Sigma, Lean, and other change management techniques. The hospital started with Six Sigma in 2001, deploying projects for:

• pacemaker billing and reimbursement
• length of stay for percutaneous coronary intervention (PCI)
• use of Omnicell non-narcotic
• medical record retrieval
• room availability cycle time,
• lab supply management.

All projects have been successful.The elements of Lean were brought in to eliminate waste in the process steps and is also successful.

Read more…

*Photo credit

 Filed under: Benefits and Savings, Six Sigma Organizations, Deployment, Healthcare, Six Sigma | |