It started when government employees started leaving ahead of the changes in the health insurance coverage for retirees. With the leaving also comes a cut in budget.
Left with fewer employees and a budget cut, government agencies cannot afford to make its operations suffer. So what Gov. Donald L. Carcieri did was to try out Six Sigma.
Providence Business News reports:
Last month, top administrators from a dozen of the state’s largest agencies attended Six Sigma training sessions at Providence-based global conglomerate Textron Inc…
In full-day sessions… 75 state administrators picked through state government functions and processes, locating inefficiencies, prioritizing services, determining where job openings need to be filled and what needed to be streamlined…
The idea: Give department directors and their underlings some methods for dealing with the reduction in the state’s payroll, which has shrunk by more than 1,000 jobs in the last year.
Now, even governments turn to Six Sigma for improved processes, and the list is growing.
