Do you need to brush up on the basics of Six Sigma?
Here’s a good discussion on the basics of Six Sigma.
In essence, six sigma is a management plan geared towards producing better results, better products, and better service. Developed by Joseph M. Juran and Peter Senge in conjunction with Motorola, six sigma is technically an objective of quality. This objective very specifically defines how variable a process needs to be in terms of product specifications in order to meet and exceed customer demands in terms of product quality and product reliability.
Six Sigma : Your Resource for Strategic Management. Meikah Delid. Eversun Software 2006.