Marine Corps Base Camp Butler is going into Lean Six Sigma to improve processes in Camp Foster in Okinawa, Japan.
This how the Lean Six Sigma initiative went:
Seventeen people with MCB Camp Butler who participated in the week-long training for certification were assigned to one of six administration projects.
The projects included reducing the amount of wait time for getting common access cards, reducing the amount of time for completing the check in and out of commands and making recycling more efficient.
The results:
- The average wait time was one and a half to three hours, which was reduced to about five minutes.
- Before they would entertain walk-in customers. By making appointments, now they could control how many people came in, and thus they could be attended to properly.
According to Marisa Rhode, a budget analyst with Marine Corps Base, “Lean Six Sigma helps to reduce the amount of time to complete the mission by reducing the variables that interfere with the project.”