Achieving ROI with Lean Six Sigma

Posted by: meikah | 1 February 2010 | 7:48 pm

Lean Six Sigma at Abbott Labs

Six Sigma Zone shares a presentation by Abbott on how the company achieved a return of investment (ROI) through Lean Six Sigma.

One of the insights in the presentation is:

For most production operations, only a small fraction of the total time and effort actually adds value for the end customer.

By clearly defining “value” for a specific product or service from the end customer’s perspective, all the non-value activities — or waste — can be targeted for removal step by step.

View the presentation here.

Photo credit

Filed under: Abbott Labs, Lean Six Sigma, ROI, Six Sigma

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