Posted by: meikah | 17 May 2010 | 7:58 pm
Itâ€™s time again for some link-loving and see what other blogs are saying about Six Sigma, Lean, Lean Six Sigma and other quality improvement processes.
Maris Fadness talks about the technological aids for Lean Six Sigma Process Improvements. An example given is the company, Safeco, which now has an online, service-and-sales portal to improve processes because of Six Sigma.
Kevin Clay of Blog | Six Sigma Development Solutions, Inc. writes about Lean Six Sigma Story at Subway, a personal story that shows how Lean Thinking and Six Sigma Thinking play an important role in everyday life.
Six Sigma Training features a post on understanding Six Sigma Employment Assessment. Most Six Sigma evaluation plans for employees are essentially two parts, the first of the investigation as â€œpreliminaryâ€ and the second is the â€œComprehensive Survey.
Business Management Principles blog talks about the importance of understanding the role of communication in the process of Six Sigma certification. Communication is the key when it comes to successful Six Sigma projects going. to make the level of success and the ability of Six Sigma, what needs depend largely on the commitment and support of all concerned.
Filed under: Benefits and Savings, Certification, Communication, Finance, Human Resource, Six Sigma, Six Sigma News
Posted by: meikah | 28 April 2009 | 7:38 pm
Layoffs seem to be the trend these days. I can’t say I blame all the companies who had to let go of their employees. I know many of them had thought long and hard before laying off people. Times are just hard and they have no choice but to streamline or cease business.
Over at SixSigmatuts, it appears that certified Six Sigma practitioners have a lower rate of being laid off than those who are not. A study can attest to this. Here are the results:
- There is a statistically significant lower layoff rate between those that are training in the Six Sigma methodology and those who have not.
- People who have not been trained and certified in Six Sigma are twice as likely to lose their job than certified Green Belts.
Well, if this were true, and you are a certified Six Sigma practitioner then you’re among the lucky ones.
Filed under: Certification, Six Sigma, Six Sigma Jobs, Six Sigma Professionals
Posted by: meikah | 21 April 2009 | 9:52 pm
I get emails and questions asking advice on how to prepare for certification exams, and if I know of books that could help them prepare.
ASQ is releasing handbooks to help you and other quality professionals prepare for certification in 14 of ASQâ€™s existing certifications, including Quality Auditor, Quality Engineer, and Six Sigma Black Belt. A handbook for Certified Software Quality Engineer (CSQE) will be released this summer.
ASQ members can receive discounts on handbooks, which retail from $69 to $139, depending on the certification topic. Handbook pricing and order information can be found by contacting ASQ Customer Care at 1-800-248-1946. For a complete list of ASQ certifications, check THIS out.
Filed under: ASQ, Certification, Quality, Six Sigma, Six Sigma References
Posted by: meikah | 29 September 2008 | 9:39 pm
How to become a Six Sigma certified organization?
Knowledge Source – Manufacturing Info puts out three ways to do it:
- hire a certification training company
- get the full-time trainings from certified instructors
- hire a training school
Filed under: Certification, Six Sigma, Training
Posted by: meikah | 20 January 2008 | 9:33 pm
Time and again, we hear companies saying that Six Sigma works for them. Other companies however do not and cannot claim benefits from their Six Sigma deployments.
If you throw these issues to quality practitioners, even Six Sigma proponents, they would say that the Six Sigma of Six Sigma depends on many factors. It’s true.
However, just in case you really think Six Sigma can add value to your company, let me share with you 10 reasons why you need a Six Sigma certification.
- To save money - These programs are designed to reduce the amount of waste that is created when you are manufacturing your products. What these processes will do is look at you entire manufacturing process, one step at a time and see where you can make any changes or improvements that will increase your productivity. These programs increase your productivity because they get rid of waste and poor quality, which means you are producing more quality products and you are not wasting time or energy on production costs.
- To make quality your companies priority – make your products and services worth your customers’ money, and that your products add value to your customers’ organization.
- To reduce operational costs – focuse on reducing the number of defects that are produced, reducing the cycle time, and cost savings.
- To make your manufacturing plant more efficient and help improve safety, meaning less accidents will occur at your manufacturing plant.
- To train everybody in the company from upper management on down – everybody in the company is on the same page and being on the same page ensures that everybody is doing things the same way.
- To teach people how to problem solve – with the training mentioned in #5, everyone in the organization is going to learn how to approach a variety of situations and figure out how to solve the problems they face.
- To increase your floor space – you will be more organized, which means there will be less clutter in places so you can actually see what is going on. This makes sense because if you can’t see what is going on there is no way to figure out what needs to get improved.
- To take a narrower focus on what needs to be improved, rather than a broad focuses – this helps boost employee morale and show people that it is going to work.
- To take a look at one section at a time and to actually look at your quality standards to see if they need to be improved
- To focus on cost cutting measures that can reduce the value and quality – basically six sigma focuses on getting rid of costs that have no value to the customer.
*Photo from Stock.Xchng
Filed under: Certification, Six Sigma, Six Sigma Zone
Posted by: meikah | 13 March 2007 | 2:51 am
SixSigma.us provides Six Sigma training and Six Sigma certification. The site also has invaluable resources from Lean Manufacturing to Six Sigma and its tools. Whatever industry you belong, they can give you the corresponding Six Sigma training.
You can also take enrol in their Six Sigma training courses wherever you are in the U.S. They offer the courses in Austin, Atlanta, Baltimore, Boston, Dallas, Denmark, Denver, DC, Houston, Kansas City, Las Vegas,Los Angeles, Minneapolis, New York, Orlando, Philadelphia, San Francisco, San Jose, Toronto.
I must say, its resources are quite comprehensive. It has good articles and a good list of recommended readings.
For a time the posts of this blog also appear in its news archive. Check out this site!
Filed under: Certification, Six Sigma References, Training
Posted by: meikah | 27 February 2007 | 3:18 am
The American Society of Quality, or ASQ, is the world’s leading membership organization devoted to quality.
This website is like a one-stop shop for all your quality needs: education, government, healthcare, manufacturing, service, and more!
It stands by its slogan, Make Good Great®. If you are a member you will have access to the latest in technologies, concepts, tools, and trainings for quality professionals, quality practitioners, and everyday consumers.
Also, you will find networking opportunities, careers, and recommended books and publications that you can use in your field.
Check out the site and find out about the wonderful world of quality.
Filed under: Certification, Data, Deployment, Finance, Healthcare, Information Mapping, Lean Six Sigma, Processes, Public Sector, Six Sigma References, Tools/Toolkits, Training
Posted by: meikah | 9 October 2006 | 7:51 pm
If you’re working in a call center, there’s nothing that will please your customers more than prompt responsiveness, reduced errors, streamlined processes, and consistent, high-quality services. If you’re wondering how to do this? Then you better attend the Yellow Belt Training on Implementing Six Sigma in Call Centers.
The training is the first step to becoming a truly Six Sigma organization. There’s no harm in starting from scratch, and build your skills with slow, but sure steps.
Sponsored by ICMI, the seminar is selling like hotcakes for already the October 16-19 dates are all sold out. Register as early as now for the March 12-15, 2007 dates in Ponte Vedra, Florida.
- Provide participants with practical examples from the customer contact center industry on how to use Six Sigma tools to improve service, quality, revenue, and cost in customer contact centers.
- Use Six Sigma tools and analysis on data from their own customer contact center operations to dramatically show the positive impact of using Six Sigma in their operations.
- Learn how to use Six Sigma to manage metric performance (set priorities, set Specification Limits, and Six Sigma Scorecard).
- Learn when to use each Six Sigma tool with specific guidelines for the customer contact center industry.
- Lean how to be wary of excessive “numbers crunching” that does not lead to performance improvement and how to prevent this from occurring.
- Use key Six Sigma tools to more effectively install, deploy, and improve the ROI from using the COPC-2000® Standard for Vendor Management Organizations (VMOs) or Customer Service Providers (CSPs).
Filed under: Certification, Events/Announcements, Training
Posted by: meikah | 30 July 2006 | 8:39 pm
Six Sigma methodology scores a hit again with Trinity Real Estate Solutions. The company is known for its state-of-the-art online technology that allows them to provide the residential real estate lending industry with high quality ordering, tracking and delivery of new construction and renovation property services.
Based on its profile, Trinity is dealing with customer data every single transaction day. Its business therefore depended on the efficiency of its processes to give current data anytime it is needed. A couple of days ago, the company announced that Travis Eck, Manager of Operations-Inspection Division, completed his Six Sigma Black Belt Certification. The company considers this certification another feather in their cap.
Trinity management and even Eck himself believe that Six Sigma will make them do something extraordinary for their customers. Eck acknowledges:
“In the inspection world speed and accuracy top the list of aspects that are critical to quality from a customer’s point of view. In choosing a project I looked at a common area that would positively impact all parties involved in our transactions and turn time of our inspections topped the list.”
Six Sigma taught Travis to base decisions on facts and not feelings. This benefit goes far beyond project goals or change management. Basing decisions on the facts allows Travis to be a better manager and solve the right issue the first time.
Indeed, choosing the right project is the most important thing for an organization deploying Six Sigma. Key concepts of Six Sigma specifically the completion of leadership sponsored projects helped Eck a lot in selecting the right project and seeing it through successfully. His training is well worth it.
Filed under: Benefits and Savings, Certification, Deployment
Posted by: meikah | 27 June 2006 | 11:05 pm
Yesterday, I did my usual once-a-week visits to other Six Sigma blogs and websites. I found one interesting entry by Andrew Downard, titled “Whither Certification.”
I recall that I’ve written about certification and standardizing Six Sigma certification before. It was brought about by one comment of a fellow blogger.
Right now, there’s no standard certification system or an authorized body to certify that you are a Six Sigma organization. As I’ve said, this is unlike ISO certification which companies regularly renew, and even hire an auditing body to check on noncomformants. This is because in a way an ISO certification legitimizes a company’s business. In fact, a company considers it as one of their strenghs to be ISO certified.
Downard wrote a good entry as he cited the many issues surrounding a standardized certification. He says:
There is no automatic value to a business in having either “tough” or “easy” certification criteria, or even criteria which are consistent in their application. Indeed, the only thing that should matter in setting up a certification program is what behavior the business wants to recognize and reward. Want to drive the efficient acquisition of knowledge? Design metrics and base certification around those. Want to complete a lot of projects quickly? Design your certification around that. Want to use Six Sigma certification to drive employee morale and buy in? Then certify everyone as they walk out the door of the training course. I could go on, but you get the idea. None of these methods of evaluation are good or bad ideas except in the context of what the organization wants to do. Continue reading…
To which Sue Kozlowski reacted:
…Company certification may not “travel,” even between organizations with similar products or services, so Gen X’ers looking to move up and out may not get credit for past training or experience. Also, lack of a national standard (by “national certification” I don’t mean to imply that only one company could offer it – only that the requirements would have to be equivalent among those companies) means that the Six Sigma philosophy may get watered down so that the terms GB, BB, and MBB become meaningless. (Grandmaster Black Belt? Gold Belt?)
Maybe we need to differentiate “certification,” with its implication of stringent training, experience, and professional-body approval; and “credentialing,” with its implication (at least in healthcare) of meeting organization-specific requirements.