3 Methods to Sharpen New Deployment Champions

Posted by: meikah | 15 June 2010 | 8:11 pm

An article on iSixSigma shares three methods to sharpen new deployment champions.

  1. Provide Early Training – Investing in workshops gives a company’s executive leadership insight into LSS and why organizations invest in a LSS program.
  2. Apply Little’s Law -  Little’s Law, one of the fundamental principles taught in most LSS training curricula, formula: Lead time (LT) = Work-in-process (WIP) / Average completion rate (ACR).
  3. Establish a Robust Project Selection Process – have a rigorous process in place to ensure that project work is in constant alignment with the LSS program and organizational goals.

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Filed under: Deployment, Deployment Champion, Six Sigma, Six Sigma Training

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Six Sigma Best Practices in the Philippines Benchmarking Forum

Posted by: meikah | 3 May 2009 | 7:53 pm

Last Thursday, April 30, I attended the Six Sigma Best Practices in the Philippines Benchmarking Forum at Dusit Thani Hotel-Manila. The last forum on this subject matter took place a couple of years ago.

The last time, the spotlight was on manufacturing and semiconductor industries. This time around the spotlight was on the service industry.

The speakers were

  1. Prof. Jose Edgar S. Mutuc, PhD, Center for Lean Systems, De La Salle University-Manila, for the theoretical review and integration
  2. Mr. Alberto L. Villegas, Jr., Director of Quality Management, IBM Philippines, Inc., sharing the Best Practice in IBM
  3. Mr. Randy G. Maranan, Vice President for HR & Total Quality, B.P.I., sharing the Best Practice in the banking operations of Bank of Philippine Islands
  4. Mr. Danilo C. Lachica, President, First Philec Solar Corporation, for the CEO perspective.

The panel of speakers did an excellent presentation, and even the open forum was very dynamic. I didn’t mind at all if we went over the schedule as the exchange was a good learning experience.

So, let me share with you what I learned from these excellent speakers and Six Sigma project champions (my term only for they have really championed their projects and initiatives).

  • On the concept of Six Sigma – Your perception of Six Sigma is crucial. Do you view it as a strategy, a methodology, of a philosophy? As a strategy, it’s more passive as you look at it as something that can help you deal with process issues. As a methodology, you get more into action now and prepare steps or the methods toward achieving the solution to your process problem. But if you view Six Sigma as a philosophy, it becomes a way of life, part of the company culture. Thus you think, do, and breathe Six Sigma.
  • On applying Six Sigma – Anything that has a process, Six Sigma can be applied to it. But not all processes or issues on processes can be solved by Six Sigma or one quality improvement methodology alone. One has to examine the problem first, analyze, and from the Six Sigma or Quality toolbox, choose the tool that best suits the problem.
  • On deploying Six Sigma – A hundred percent support from management, both top and middle level, is very important in the success of Six Sigma deployment or any other quality improvement methodology. Six Sigma deployment should start with investing in training, and I surmise that good consultants is a key to good and successful deployment, too. This is why management support is really needed. I also get the impression that if your management is willing to invest, then it is ready to enjoy the savings. :)
  • On sustaining Six Sigma – It needs a system for continuous training, continuous monitoring, continuous evaluation, and benchmarking with companies in your industry. You don’t have to reinvent the wheel, or create a new process. You need only to observe what others are doing best, and benchmark your own processes.
  • On saving with Six Sigma – Big savings result from Six Sigma programs. The speakers all attested to that. And this is the part where I really got challenged to embark on lean (first) and Six Sigma (later). Enjoying big savings in these trying times is very very tempting. :)
  • On the ultimate purpose of Six Sigma – To meet the requirements of the customers.

I hope to get results of the email interviews for each speaker in the days to come. So stay tuned! ;)

Filed under: Best Practices, Deployment, Deployment Champion, Services, Six Sigma, Tools/Toolkits

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Six Sigma Deployment Champion and Project Champion

Posted by: meikah | 18 September 2008 | 9:07 pm

In a Six Sigma deployment, you will need two champions. One a deployment champion and the other a project champion.

What is the difference?


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Filed under: Deployment, Deployment Champion, Project Champion, Six Sigma

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