Ford Continues with Six Sigma
Posted by: meikah | 12 August 2008 | 10:34 pm
Despite economic crisis and dwindling sales, Ford Motor Co.’s VP for Global Quality, Bennie Fowler says, “we’re playing to win!”
How? By increasing their efforts on quality improvements.
Fowler said Ford was aiming for an average of 800 errors per 1,000 vehicles among its small cars launched in Europe, a rate better than Toyota’s in that class and 500 less than the industry average.
Fowler said each U.S. Ford plant will send 5 to 10 hourly workers to Wayne State University this fall to train for Six Sigma black belt certification.
In another story on Motor Trends, Ford plans to be global quality leader by 2010.
… to boost accountability, the automaker is implementing an intricate Early Claims Binning system that will help track quality issues straight to the source. Warranty claims are quickly sent to a car’s original assembly plant, where the problem is analyzed to see whether its cause is a manufacturing flaw or a problem with the overall design.
In addition Fowler says Dearborn is training an “army of problem solvers” throughout the company, using the Six Sigma management strategy originally pioneered by Motorola to improve quality. The automaker currently has 60,000 Six Sigma “green belts,” more than 7000 “black belts,” and 400 “master black belts working around the world,” and will also offer a course this fall through Wayne State University to help UAW workers get certified for Six Sigma black belt status.
If you see a company embarking on efforts like these, it’s hard not to take notice and give support. Way to go, Ford!
