The Industries Implementing Six Sigma


Posted by: meikah | 11 February 2008 | 7:49 pm

six sigma and other approachesIn the latest sBWire release, it talks about Six Sigma and the industries that are implementing the methodology. Here’s the list:

Manufacturing - All type of manufacturing companies have benefited be it process manufacturing or discrete manufacturing. Examples include TISCO, Samsung, LG, Motorola, GE Plastics.

Banking - All leading banks including BoA, American Express, , HDFC, HSBC are utilizing Six Sigma.

Financial Services - Insurance, Stock Broking, transaction processing of various kinds.

Call Centers, BPO - Voice (In-bound as well as out bound) and Non Voice outsourced processing industry has benefited immensely. ICICI OneSource, Accenture, Satyam BPO, IBM Daksh, HSBC BPO are Six Sigma implementers.

KPO - Knowledge Process outsourcing industry is using Six Sigma tools to design and improve processes regularly.

Hospitality sector - Hotels along with Airlines and Hospitals are implementing Six Sigma. ITC Hotel, GRT Hotels, Apollo Hospitals have generated benefits.

Retail Sector - Retail has huge opportunity of benefiting from Six Sigma. The Shoppers Stop group has taken an initiative towards implementation. We have had participants from Reliance Retail.

Telecom - Bharti Cellular, France Telecom, Vodafone, Siemens have been doing wonderful Six Sigma projects.

EPC (Engineering, Procurement & Construction) and Logistics - Global leaders like Bechtel have benefited a lot by Six Sigma implementation.

Software Development - IT Industry leaders like Wipro, Satyam and Accenture and Infosys have been implementing Six Sigma.

Read more…

According to the press release, Six Sigma is able to penetrate these varied industries because it can be integrated well with accepted management approaches, such as ISO 9001, ISO 14001, TS 16949, HACCP, OHSAS, SEI – CMM level 5, TL 9000, AS 9000, or any other standard. Before, I had also written about interweaving Six Sigma with complementary technologies.

Have you implemented Six Sigma with other management approaches as well? Do share your experience here.

Also check out Six Sigma Links Library for more companies implementing Six Sigma.

*Photo from Punchstock

Filed under: Manufacturing, Finance, Software/Technology, Telecommunications, Retail, Call Center/BPO, Hotels, Six Sigma, ISO, Airlines

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