“Six Sigma Semper Fi”
Posted by: meikah | 2 June 2008 | 9:47 pm
Quality Digest Magazine features how United States Marine Corps Lieutenant Colonel and Harrington Institute Lean Six Sigma Black Belt Richard P. Faucher gets things done during an economic mission in Iraq.
With much tenacity and charm, Mr. Faucher went into Six Sigma, of course. With a team of four other military personnel, he narrated their Six Sigma Semper Fi:
“I used the DMAIC [define, measure, analyze, improve, and control] method and an easy form that groups could use. I asked, ‘What are the things that need to be defined with a focus on the Iraqi people, which means feeding them, protecting them, getting them taken care of?’ Then I said, ‘Define what you see now. Define where you want to go, measure what you think you’ve got, analyze everything, and give a timeline.’ They had one day to do this, and then we looked at how they could improve what they presented.”
“After we defined it, measured it, and analyzed it, we saw that there was a lot we could do, and it was very encouraging. Then we had legitimate goals. In this case there’s been no government organization in the Anbar region for the small and medium business companies or entrepreneurs. That’s what we’re targeting.”
“I went back to what Juran and Deming had done with statistics in order to create goals. That required more accurate statistics, which meant a lot of ground work, talking to people, keeping my hand in everything.”
“The engineers were mostly in their 50s and 60s, and were aware of Six Sigma based on going through the ISO 9001 process with French and Italian companies during the embargo. I coordinated restart events and goals based on Six Sigma principles without them having any clue about DMAIC. I just asked them leading questions to help them down the path.”
Source:
Six Sigma Zone
Filed under: Deployment, Military, DMAIC, US Army, Six Sigma, Joseph M. Juran
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Dr. Joseph M. Juran passes away…
Posted by: meikah | 2 March 2008 | 11:31 pm
… and SixSig condoles with his family and relatives. May he rest in peace.
Although we can say that Dr. Juran has left quite a substantial Quality books, training modules, and lots of insights, he will be sorely missed by the quality community.
Source:
iSixSigma News
