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Posted by: meikah | 17 March 2014 | 8:49 pm

Kaizen: “Improvement by every body every day everywhere, improve!”

Filed under: Continuous Improvement, Gemba Academy, Kaizen

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Applying Toyota Production System to Other Business Areas

Posted by: meikah | 8 June 2012 | 2:33 am

Toyota, the leading automotive manufacturer, has been credited for introducing an effective and efficient way of doing things. The Toyota Way, they call it, has become the bible for many manufacturing companies.

However, there has also been questions about how this strategy can  be applied to other areas of the business. Process Excellence Network finds out the answers for you.

The questions:

Q1 : We often think of the Toyota Production System as one of the exemplars of continuous improvement culture. Where does your Business Intelligence program fit in?

Q2 : Do you incorporate elements of the Toyota Production System – such as visual management, mistake-proofing, going to the “Gemba” and Kaizen, PDCA – into your Business Intelligence programme? If so, how?

Q3 : One of the challenges of anything that involves information technology is the length of time it takes to deliver them – by the time they get in the hands of users, the business needs have often moved on. I understand that you recently applied some lessons from a kitchen renovation you were doing to the difficult task of developing appropriate business intelligence tools. Can you elaborate?

Q4 : Engaging users throughout the process has got to be key to success; BI is only useful if business users utilise the information available to them. But it’s also critical that there are no data errors going into the system. What do you do to engage users so that they can realise the benefits’ of BI?

Q5 : Can you give me a concrete example?

Q6 : Business Intelligence has traditionally been an IT-based function. Do you think IT will continue to take the lead in Business Intelligence programmes? Should it?

Q7 : What would you say are the 3 keys for IT to provide greater business value?

The answers…

Filed under: Business Process Management, Gemba Academy, Kaizen, Lean, Lean Manufacturing, Six Sigma, The Toyota Way, Toyota, Toyota Production System

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Quality Event: Kaizen Problem-Solving 101

Posted by: meikah | 10 October 2011 | 11:52 pm

Kaizen Institute of the Philippines brings you the Kaizen Problem-Solving 101 : How to Use Low-Cost, Common-Sense Solution to Problems on November 3, 2011 at the Makati Shangri-la.

To succeed in business and life, many skills are necessary, including the skill that cuts across every challenge to solve problems without spending “big money.”

That is the essence of Kaizen (continuous improvement) which does not deal with just problem-solving techniques alone, but with the whole person – your belief, your attitude, your body, and your energy.
This program focuses on the systematic searching of inexpensive solutions rather than innovation and breakthrough strategies that cannot be implemented by most people and organizations because of its prohibitive costs.
This seminar-workshop examines the basics of creative, continuous problem-solving and shows how you can apply them to virtually every situation.
Here are just some of things that you will learn:
  1. Freeing your imagination for problem-solving
  2. Turning problems into opportunities
  3. Asking the right questions
  4. Creating a “mind-map” that points to low-cost solutions

Resource Speaker: Rey Elbo is the former Country Director of Kaizen Institute of the Philippines who worked closely with Masaaki Imai, a Japanese management guru and an international bestselling author on Kaizen (1986) and GembaKaizen (1997).

Elbo is also known as a long-time and pioneering advice columnist on people management issues for BusinessWorld (since 1993) and The Manila Times (since 2002).  He is the author of “Lessons to Learn Before They Kick You Out of Your Job” (2010) and “The Buzzword-Centric Workplace” (2007).

He has more than 30 years of corporate work experience in human resources and total quality management as a fused specialty.  He is the Founder and Managing Advisor of Kairos Management Technologies (est. 1997), a consultancy that specializes on “creativity before capital” training technique made applicable to human resources and total quality management.

He pursued his post-graduate degrees in Japanese Studies at De La Salle University-Manila and Strategic Business Economic Program at University of Asia and the Pacific.  He is a Fellow in People Management at the People Management Association of the Philippines and is one of about 20 individuals in the private sector with a Career Executive Service Officer (CESO) eligibility.

His work at BusinessWorld received citations from the Catholic Mass Media Awards in 2001, 2002, 2007, and 2010.

Check for more details or follow Rey Elbo on Facebook or Twitter for his random management thoughts.

Register at or fax to 823-3532 or call 330-5744 or 846-8951 for more details.

Filed under: Kaizen, Quality

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SixSig Reference Feature: Tips from Executives on How to Improve Business Efficiency

Posted by: meikah | 8 September 2010 | 9:34 pm

I often hear companies professing to make their business efficient because of quality management programs. On the other hand, others say that these are just all motherhood statements.

But I believe that efficiency can be done, and knowing the Best Practices, I know that there are companies out there that really make Six Sigma or Lean Six Sigma work for them.

Here is an article who shares insights from executives of companies that are improving efficiency  through Lean, Kaizen, and Six Sigma.

Let’s learn from them.

Continue reading…

Filed under: Kaizen, Lean, Lean Six Sigma, Quality, Six Sigma, Six Sigma Organizations

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The SixSig Roundup

Posted by: meikah | 30 November 2009 | 7:12 pm

SixSig Roundup

It’s time again for some link-loving and see what other blogs are saying about Six Sigma, Lean, Lean Six Sigma and other quality improvement processes.

Daily Kaizen shares how their lean journey is progressing. “Over the last year on our Lean journey we have made considerable progress and learned a lot about how to effectively deploy standards and standard work across multiple teams and work sites.” Continue reading…

Discover6Sigma talks about how to handle a large number of ideas through affinity diagram. Continue reading…

Gemba Panta Rei shows us how to adopt Kaizen in our daily worklife. “Instead of making excuses why something can’t be done, think of ways to make it possible.” Continue reading…

Got Boondoggle? talks about how to handle flows in processes. Continue reading…

Lean Blog shows us the good effect of involving employees in the continuous improvement program. Continue reading…

Filed under: Kaizen, Lean, Six Sigma

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Lean Six Sigma and Kaizen Can Work Together To Improve Processes

Posted by: meikah | 5 November 2009 | 8:15 pm

Lean Six Sigma and Kaizen at Sea Ray Boats

If Kaizen and Six Sigma (or Kai Sigma) can work together successfully, then Lean Six Sigma and Kaizen, too.

A Japanese philosophy, Kaizen focuses on continuous improvement in all aspects of life, while Lean Six Sigma is a combination of Lean and Six Sigma incorporating the voice of the customer (VOC).

An article on News Journal Online says that Sea Ray Boats, which experienced low sales in the past, combined Lean Six Sigma and Kaizen to improve efficiency and safety while cutting costs and eliminating wasted time and materials. The programs are still ongoing.

Zack Chehaitli, director of continuous improvement at Sea Ray’s local plant, said the use of the “Kaizen” and “Lean Six Sigma” approaches has saved the company nearly $400,000 so far this year. From 2006 through 2008, the company saved $574,000 to $776,000 a year.

Read more…

*Image Source

Filed under: Benefits and Savings, Kaizen, Lean, Lean Six Sigma, Six Sigma, Six Sigma Organizations

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Six Sigma and Entrepreneurship

Posted by: meikah | 7 September 2009 | 10:00 pm

Edgar Lizarraga, an entrepreneur in Chino Hills, California, is operating his business using the principles of Six Sigma and Kaizen.

Lizarraga is the man behind the successful Mighty Express, a trackless train ride that runs safely through The Shoppes at Chino Hills every Saturday and Sunday from 3:00 PM to 8:00 PM. During the week, people can hire the Mighty Express for other local events such as picnics and fundraising activities.

Lizarraga used to work for a “veneer manufacturing company and spent most of his hours making sure that production schedules ran efficiently and on time. He studied management techniques like 6 Sigma and Kaizen, business philosophies focusing on continuous improvement.”

Now, working with his own business, he makes sure that a good system is working to ensure a smooth flow of his Mighty Express.

Read his story HERE.

Filed under: Entertainment, Entrepreneurship, Kaizen, Six Sigma

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The SixSig Roundup

Posted by: meikah | 7 June 2009 | 7:15 pm

SixSig Roundup

It’s time again for some link-loving and see what other blogs are saying about Six Sigma, Lean, Lean Six Sigma and other quality improvement processes.

Lean Manufacturing Blog takes us back to the basics of Six Sigma and asks, “What is Six Sigma?” Basically, the concept of Six Sigma deals with measuring and improving how close we come to delivering on what we planned to do.

Daily Kaizen shares how to create local engagement after top down change. “One of the most challenging problems we are trying to solve is how to balance organizational and customer needs for consistency and performance with the engagement of frontline teams in defining improvement.”

Ron Pereira  of LSS Academy shows us how to deal with the seven deadly wastes. View the interesting video now!

Lean Thinker shows us the value of catching an error before it is too late. There are three levels when talking about mistake-proofing: “prevent the error from happening in the first place; detect an error as it is being made and immediately stops the process (and alerts the operator) before a defect is actually produced; detect a defect after it has occured, and stops the process so that the situation can be corrected before any more can be made.”

Over at Spercus, Peter Peterka tells us why Six Sigma will work in service environments. “The core principles of Six Sigma allow it to cost-effectively translate manufacturing-oriented Six Sigma tools into the service delivery process.”

Filed under: Kaizen, Lean Six Sigma, Six Sigma, Six Sigma News

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The SixSig Roundup

Posted by: meikah | 26 April 2009 | 8:30 pm

SixSig Roundup

It’s time again for some link-loving and see what other blogs are saying about Six Sigma, Lean, Lean Six Sigma and other quality improvement processes.

Triz Sigma blog gives us some good reminders on how to select Six Sigma projects. “Choosing the right projects is crucial to the credibility of six sigma and its’ ability to live within the bounds of its’ own philosophies by being efficient and cost effective with the resources it employs.”

Daily Kaizen features a guest post from Dr. David McCulloch about Electronic Medical Records: the “drunk man’s keys” of the healthcare reform debate. “… if we simply apply cool technology to make our current irrational, unsafe, and overpriced healthcare system more ‘efficient’ then we will have achieved nothing. If applied to a rational system then electronic medical records could be the key to unlock the door to a warm, inviting medical home, a place where customers would feel safe and well cared for.”

From Evolving Excellence, I pick out the post on Lean is bigger than any of us. “The lean community talks a lot about leadership and culture, and a common trait I have found among the real lean successes is leadership that cares about other people and their communities. That is also true of just about everyone who supports or pushes lean.”

Learn Sigma has a good discussion going if QFD and Kansei Engineering can be integrated. This can “mean a way of identifying product development methods such as QFD etc., which are suitable for transferring  Kansei Engineering results into conventional product development.”

Over at Gemba Panta Rei, Jon Miller shares the lessons of the drop, the bucket, and the continuous improvement. The mindset should be that there’s no small thing that can’t affect the big, whole organization.

Filed under: Kaizen, Lean, Lean Six Sigma, Processes, Quality

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The SixSig Roundup

Posted by: meikah | 6 April 2009 | 10:09 pm

SixSig Roundup

It’s time again for some link-loving and see what other blogs are saying about Six Sigma, Lean, Lean Six Sigma and other quality improvement processes.

AllSixSigma blogspot features the required components for Six Sigma method. Go over to his blog and read about six key ingredients for transforming from business as usual to a Six Sigma culture.

Healthcare + Design talks about radical service innovation, which is talking about strategies on the frontiers of service design demand, a blend ofcreativity and discipline. Read about the five steps that leverage positive results.

Lean Six Sigma Academy is giving away free 5S overview module. It’s the first module of their 5S Workplace Productivity course that is part of the Gemba Academy School of Lean. Go over to LSSA and get your copy.

I pick out this interesting post on Daily Kaizen because I got a lot of tips for improving productivity in an organization. You have to create time for local improvement. “Without direct participation and ownership from the frontline teams you are making short-term technical fixes, and missing the bigger picture of what is possible if you engage everyone in the improvement process.”

Got Boondoggle? talks about lean synergy. Mike believes in the power of merging two equally effective and efficient initiatives to come up with a good methodology. “Each is worthy on its own however working together the resulting effect is far greater.”

*Edited photo is from Stock.Xchng

Filed under: Innovation, Kaizen, Lean, Lean Six Sigma, Six Sigma

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