SixSig Reference Feature: The Evolution of Quality at Motorola
Posted by: meikah | 20 January 2010 | 8:48 pm
Here’s something that we all can learn.
Quality is the foundation of how we do business at Motorola. The key to sustaining continuous, profitable growth is anchored in Flawless Quality in everything we do. We can never become complacent and believe we are doing well enough. In fact, we have developed a mature culture where all of our employees have a healthy continuous dissatisfaction with their performance and continue to strive to achieve greater levels of quality results.
Filed under: Motorola, Quality, Six Sigma
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Motorola’s Approach to Software DFSS
Posted by: meikah | 24 November 2009 | 11:10 pm
Six Sigma Zone shares Motorola‘s approach to software DFSS.
View the PowerPoint presentation here.
Filed under: DFSS, Motorola, Six Sigma, Software/Technology
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SixSig Reference Feature: Motorola’s Speed Challenge
Posted by: meikah | 2 March 2009 | 11:24 pm
Talk about putting your money where your mouth is. Motorola, a leading supplier of enterprise mobility solutions for the supply chain, utilizes the very same solutions it provides its customers in its own operations – bar code scanners, mobile computers, and wireless infrastructure. Supply chain mobility has given them full visibility into their extensive distribution operations, as well as industry leading accuracy, total control over inventory and increased customer satisfaction levels.
With mobile technology in place, they take a Six Sigma approach to process improvement, utilizing the very same principles manufacturers use to trim waste from the production floor. Read this article to learn how they put mobility solutions in action at Motorola’s McAllen, TX distribution center.
Filed under: Motorola, Six Sigma, Six Sigma Organizations
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Revisiting Six Sigma at Motorola
Posted by: meikah | 1 December 2008 | 9:53 pm
During this global economic crisis, I don’t see any letup in the telephone or mobile industry. I still see people buying new phones, even new gadgets.
So I asked myself how the communications or telecommunications industry is faring. I took a look first at Motorola for I knew it is a Six Sigma company.
Well, it seems that for Motorola, it is business as usual, and that business is doing good. Check out the recent Motorola news: launched WiMax in Vietnam and Jordan, deployed Motorola’s innovative wireless technologies in schools, launched the latest models in its range of stylish, digital cordless home-phone, and more.
If you remember, Motorola is known worldwide as a quality leader.
To accomplish its quality and total customer satisfaction goals, Motorola concentrates on several key operational initiatives. At the top of the list is Six Sigma Quality, a statistical measure of variation from a desired result. In concrete terms, Six Sigma translates into a target of no more than 3.4 defects per million products, customer services included. At the manufacturing end, this requires “robust designs” that accommodate reasonable variation in component parts while providing consistently uniform final products. Motorola employees record the defects found in every function of the business, and statistical technologies are made a part of each and every employee’s job.
As a result, reduced “total cycle time,” that is the time from when a Motorola customer places an order until it is delivered-is another vital part of the company’s quality initiatives. In fact, in the case of new products, Motorola’s cycle-time reduction is even more ambitious; the clock starts ticking the moment the product is conceived. This calls for an examination of the total system, including design, manufacturing, marketing, and administration.
Filed under: Motorola, Quality, Six Sigma, Six Sigma Organizations, Software/Technology, Telecommunications
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Six Sigma Reference Feature: Using Six Sigma in Safety Metrics
Posted by: meikah | 16 July 2007 | 6:48 pm
There’s a line that goes, “The way to be safe is never to feel secure.”
Manufacturing plants know this too well. That is why they schedule maintenance check on their equipment a regular basis. More importantly they set up safety measures for their workers. All these because accidents can be costly.
Here’s a good reference on how you can use Six Sigma in Safety Metrics. It is the quality review process at Motorola.
In order to deliver excellence in safety performance, the safety professional must fully integrate with the business. Working in a silo as a service organization with independent initiatives will never provide for your company the outcomes desired. The safety function must prove to be value-added to the business and work toward a world class safety culture that helps to place the business at a distinct advantage among its competitors. The best way to do this is through those systems already in place that the managers monitor that constantly review quality, cycle time and manufacturing costs.
Source:
Adams Six Sigma
*Photo from MorgueFile
