Innovation of the Week: Nokia’s Global Design Sense

Posted by: meikah | 17 August 2007 | 4:01 am

Nokia‘s global design sense has undoubtedly put the company in the lead.

In a nutshell, the global design is making cellular phones that customers can really use wherever or whoever they are. 

BusinessWeek Online reports:

Nokia (NOK) is looking to add 2 billion new users by the end of the decade by reaching out to emerging markets, including China, Brazil, Indonesia, Africa, and India (see, 8/6/07, “Nokia Wins with Wide-Angle Vision”).

Nokia operates nine satellite design studios located within targeted nations where researchers and designers work to customize its approach to each market, blending macro trends with micro insights. A new studio was just announced in Bangalore, India; others already operate within China and Brazil.

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Filed under: Innovation, Innovation Update, Nokia, Six Sigma Organizations, Software/Technology, Telecommunications

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Innovation of the Week: Nokia’s Design Research

Posted by: meikah | 16 March 2007 | 2:41 am

Keying in Nokia at Google tells me this about the company: the world’s leading mobile phone supplier and a leading supplier of mobile and fixed telecom networks including related customer services. I know Nokia is way ahead of its competitors. But do we know why?

An interview with Jan Chipchase of Nokia’s Research Center on BusinessWeek Online will tell us why. The company invests in R&D by engaging highly qualified people in behavioral research, and its design research involves everyone.

At Nokia, we have an internal market for ideas. There could be someone in Nokia who wants research, and they will come to us. You might have people in the company who want questions answered. A simple example would be: How are early adopters of mobile TV using mobile TV? That’s about current behaviors. We would go to the place where the technology is being rolled out, South Korea, and we would look at that. We would take the core lessons of that and think about the further, future place.

Then there are areas where growth is likely in five years because of demographics or price points but we don’t fundamentally know too much about this area beyond analyst reports and the research.

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BusinessWeek Online, “Nokia’s Design Research for Everyone”

Filed under: Innovation Update, Interview, Manufacturing, Nokia, Processes, R&D, Software/Technology, Team Dynamics

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