Podcast: Six Sigma in the Public Sector : Erie County’s Six Sigma Deployment

Posted by: meikah | 2 June 2010 | 7:24 pm

I have featured several times how Erie County has been implementing Six Sigma and enjoying its benefits. You can read up those posts again. After which, listen to a podcast on Erie County’s Six Sigma Deployment.

Hosted by Steven C. Wilson, the podcast will have Bill Carey, Director of Six Sigma for Erie County to share with us the challenges, the journey, and the success of Erie County’s Six Sigma deployment initiatives.

Sked: June 3, 2010, 8AM
Length: 45 minutes

Connect to the podcast here.

Filed under: Erie County, Public Sector, Six Sigma

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Chris Collins Renews Commitment to Six Sigma

Posted by: meikah | 19 April 2010 | 8:36 pm

Chris Collins, Erie County Executive, delivered his State of the County Address last month. In his speech, he renews anew his commitment to continue with Erie’s improvement through Six Sigma.

Collins recognizes the value of Lean Six Sigma in their processes:

Every penny of Federal Stimulus Medicaid Relief was added to the multi million dollar operating surplus we generated by running Erie County like a business, focused on taxpayers, and implementing Lean Six Sigma across all county departments.

Read the speech here in full.

Related posts:
Lean Six Sigma Improving Efficiency in Erie County
Six Sigma To Save Taxpayers’ Money in Erie County

Filed under: Lean Six Sigma, Public Sector, Six Sigma

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Orange County Employees Train for Lean Six Sigma

Posted by: meikah | 16 December 2009 | 9:10 pm

Early this month, Orange County employees finished the 80-hour Lean Six Sigma training.

Participants say they developed skills in data analysis and problem-solving that will save money for the county and improve services for residents.

“This training has been very useful in that it has given me not just statistical tools, but a way to use those tools and a way to look at things,” said Andrew Domenech, a supervisor in the Department of Social Services’ Medicaid unit.

Continue reading…

Filed under: Lean Six Sigma, Public Sector, Six Sigma, Training

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Innovation of the Week: Framework of Principles for Innovation Initiatives

Posted by: meikah | 10 December 2009 | 8:46 pm
sixsig innovation of the week

For this week’s edition of innovation update, I’m sharing with you the Framework of Principles for Innovation Initiatives that the Australian government will be implementing.

Electronic News reports:

Federal, State and Territory Innovation Ministers said they adopted a set of national innovation principles to guide policy development and increase the consistency of government innovation programs across Australia.

The adoption of the “Framework of Principles for Innovation Initiatives” by all governments, said Australian Innovation Minister, Senator Kim Carr in a statement, will increase the coordination of innovation program design to ensure that the programs are complementary and respond to the changing needs and priorities of Australian businesses.

Continue reading…

Filed under: Australia, Innovation Update, Public Sector, Six Sigma

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Lean Six Sigma Improving Efficiency in Erie County

Posted by: meikah | 2 December 2009 | 8:09 pm

According to a press release by University at Buffalo reports:

A partnership between Erie County and the University at Buffalo’s Center for Industrial Effectiveness (TCIE) designed to boost efficiencies in government saved taxpayers $2.2 million in 2008 and is projected to save county taxpayers $2 million in 2009.

“The Center for Industrial Effectiveness has been instrumental in the success of the Lean Six Sigma journey in Erie County,” said Bill Carey, director of the county’s Six Sigma program.

Continue reading…

Since Erie County used Six Sigma to save on taxpayer’s money, the county has had several awards and has been enjoying the savings and benefits.

Filed under: Lean Six Sigma, Public Sector, Six Sigma

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8 Workable Strategies for Creating Lean Government

Posted by: meikah | 1 October 2009 | 9:03 pm

Governments have the reputation of being bureaucratic and a slowpoke. Many attribute it to the system by which they do business. There are just too many steps, and too many signatories!

An article on iSixSigma shares eight workable strategies to create a lean government. According to the article:

The idealized goal of Lean is “one-piece flow,” also known as continuous flow. One-piece flow is achieved when all waste is eliminated from the value stream and all that remains is value-added work from the perspective of customers.

The interesting thing about Lean in government is this that one-piece flow operation is almost achievable here because there is really no requirement for in-process inventories. There is really no such thing as a partially finished job that is not the result of a customer order within government processes.

  1. Synchronization to customer demands. This is basic really. You cater to the requirements of your customer.
  2. Understand variations in customer demand. Time and motion study will also apply here, I think. Consider that each customer has a different need, and so the flow should be flexible
  3. Create work cells. Good idea! Instead of putting each function in different departments and in different locations, why not create a work cell where all the necessary value-adding processing steps and personnel are located together?
  4. Eliminate batching work and multi-tasking.
  5. Enforce first in, first out.
  6. Implement standardized work and load leveling
  7. Do today’s work today.
  8. Make the value stream visible.

Read more…

Filed under: Lean, Processes, Productivity, Public Sector

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Six Sigma in Government

Posted by: meikah | 27 July 2009 | 10:13 pm

In the light of the recent State of the Nation Address (SONA) here in the country, I thought of researching about how to apply Six Sigma in governance.

Good thing that iSixSigma is back online and I found an article there that discusses how it can be done.

Six Sigma in government

Read on…

Filed under: iSixSigma, Public Sector, Six Sigma

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Irving: First Six Sigma City of Texas

Posted by: meikah | 23 July 2009 | 8:09 pm

IRVING blog shares:

State Rep. Linda Harper-Brown just recognized Irving leaders at today’s City Council work session for the Six Sigma philosophy that city officials use to evaluate processes and procedures. City officials have said that the constant evaluation and use of the philosophy has allowed them to cut millions of dollars in expenses and save city staff members’ time.

Continue reading…

Filed under: Public Sector, Six Sigma

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Lean Six Sigma for Picnic-Shelter Reservation System Faux Pas

Posted by: meikah | 9 July 2009 | 7:17 pm

The Fourth of July is always a big cookout celebration for American families. Americans celebrate their Independence Day big time as families gather, renew ties, watch fireworks and shows, and reminisce what their forefathers did to bring their country to freedom and sustain it.

Thus, it would really be a turn-off if you got all your stuff for celebration, head on to the park, only to find out that the space you had reserved was being occupied by another family. This was what happened to the Welch family, who was forced to surrender their picnic shelter in Como Lake Park in Lancaster.

Welch had paid $60 to rent Shelter 51 in Como Park. But when he and his family arrived with the hot dogs, grills, bags of charcoal and cases of soda, they found another family claiming the spot. They were moved to Shelter 54, but soon another family came to claim it. Read more…

The people responsible for the picnic-shelter reservation system of the county felt really bad about what happened. The situation became even more frustrating knowing that the county had already put up a reservation sytem.

Just months after County Executive Chris Collins took office, his staff last year set out to streamline the county’s picnic-shelter reservation system. They applied the Lean Six Sigma method — Collins’ beloved efficiency doctrine — to make the process easier for both the public and the parks staff.

This is the first full summer that the new system has been in use. The Independence Day episode at Como Lake Park, and a few others like it this year, illustrate that it remains a work in progress.

It was  perhaps a faux pas, but if you looked at the brighter side of it, it could have been worse without Lean Six Sigma. ;)

Filed under: Lean Six Sigma, Public Sector

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Cash Strapped Detroit is Working with Six Sigma to Improve Deficits

Posted by: meikah | 29 June 2009 | 6:57 pm

Six Sigma and Detroit

Crain’s Detroit Business carries a story about the 100-day mission to improve operations in Detroit. But “50 days into the 100-day mission, members of Detroit Mayor Dave Bing’s crisis turnaround team said they were digging deep into Detroit’s troubled finances and systems — with grim findings.”

The city has many financial problems and it’s imperative that they do something about it.

According to Freman Hendrix, co-chair and a former Detroit deputy mayor:

“The teams as they have been organized have sort of fanned out across key departments and divisions through city government and are working in a consultant’s role. They’re talking to staff-level folks, asking questions about state of the city’s IT systems, budget processes, finance issues and so forth … there’s no real template for this work we’re doing. This is not like any other transition process.”

Denise Ilitch, another co-chair and owner of Denise Ilitch Designs, further says:

“It’s challenging… We just introduced Six Sigma, and if there’s a strong interest, we have a volunteer willing to help share those tools and processes.”

Read more…
*Photo source

Filed under: Finance, Public Sector, Six Sigma, Six Sigma Organizations

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