The 4th Six Sigma and Process Excellence Improvement 2013


Posted by: meikah | 1 July 2013 | 11:01 pm

Fiera de Manila, Inc. brings you once again a fully packed back-to-back workshop-conference on improving your business process.

The pre-conference seminar, Business Analysis: Defining Organizational Requirements and Identifying Effective Solutions, is happening on August 7th 14th 2013 at the Asian Institute of Management (AIM) Conference Center.

Then the conference proper, The 4th Six Sigma and Process Improvement Conference 2013, will be on from August 8th 15th and 9th 16th at the Hotel Intercontinental Makati.

These activities will give you a closer look at how Business Process Management and Six Sigma as methodologies have significantly improved organizational performance and as drivers to innovation.

Top Reasons to Attend

  1. Understand the Six Sigma methodologies to drive and sustain organizational performance
  2. Learn to integrate Six Sigma in your business processes
  3. Know the latest customer thinking strategies
  4. Leverage on innovation and change management approaches to process excellence
  5. Learn from various case studies of Six Sigma application
  6. Network up-close and personal with Six Sigma Experts and Quality Practitioners

For more info, visit their website or their Facebook Page.

Update:

Original schedule is changed because it might fall on a holiday. Please mark your calendars for the new dates.

Register now!

Filed under: Business Process Management, Process Maps, ProcessModel, Quality, Six Sigma Conferences, Six Sigma News, Six Sigma Professionals, Six Sigma Training, The 4th Six Sigma and Process Excellence Improvement 2013

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Improving Payroll Preparation Through TQM


Posted by: meikah | 21 October 2011 | 2:38 am

If there’s a process that is cluttered with data or variables, it is payroll preparation. Data such as days worked, minutes late, salary adjustments, retro pay, overtime premiums, among other things. One mistake in a figure or a zero or even a decimal point would result in erroneous numbers.

Image Source

I’m writing about this topic today, because I have a hand, albeit indirectly, in the payroll preparation in the office. For the past years, we always get questions from employees about their pay or deductions. Sadly, they don’t question when there are additions to their final pay computation for a particular period.
Well, here’s a case study on how Total Quality Management (TQM) can fix payroll problems. The problems cited in the case study are:
  • accuracy of data
  • lack of standard operating procedures

All of which can compound delays.  Read the case study here.

Now, if you are involved in funding payroll, the case study may also help you sort out delays in remittance such as identifying factors of delays:

  • clearing time of banks
  • time difference

Payroll is an integral part of an organization. It’s like paying your customers on time. So, you do your best, find ways to provide payment for good services rendered. Definitely, it’s not something you do in the nick of time.

Filed under: Finance, Payroll, Processes, Quality, TQM

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Quality Event: Kaizen Problem-Solving 101


Posted by: meikah | 10 October 2011 | 11:52 pm

Kaizen Institute of the Philippines brings you the Kaizen Problem-Solving 101 : How to Use Low-Cost, Common-Sense Solution to Problems on November 3, 2011 at the Makati Shangri-la.

To succeed in business and life, many skills are necessary, including the skill that cuts across every challenge to solve problems without spending “big money.”

That is the essence of Kaizen (continuous improvement) which does not deal with just problem-solving techniques alone, but with the whole person – your belief, your attitude, your body, and your energy.
This program focuses on the systematic searching of inexpensive solutions rather than innovation and breakthrough strategies that cannot be implemented by most people and organizations because of its prohibitive costs.
This seminar-workshop examines the basics of creative, continuous problem-solving and shows how you can apply them to virtually every situation.
Here are just some of things that you will learn:
  1. Freeing your imagination for problem-solving
  2. Turning problems into opportunities
  3. Asking the right questions
  4. Creating a “mind-map” that points to low-cost solutions

Resource Speaker: Rey Elbo is the former Country Director of Kaizen Institute of the Philippines who worked closely with Masaaki Imai, a Japanese management guru and an international bestselling author on Kaizen (1986) and GembaKaizen (1997).

Elbo is also known as a long-time and pioneering advice columnist on people management issues for BusinessWorld (since 1993) and The Manila Times (since 2002).  He is the author of “Lessons to Learn Before They Kick You Out of Your Job” (2010) and “The Buzzword-Centric Workplace” (2007).

He has more than 30 years of corporate work experience in human resources and total quality management as a fused specialty.  He is the Founder and Managing Advisor of Kairos Management Technologies (est. 1997), a consultancy that specializes on “creativity before capital” training technique made applicable to human resources and total quality management.

He pursued his post-graduate degrees in Japanese Studies at De La Salle University-Manila and Strategic Business Economic Program at University of Asia and the Pacific.  He is a Fellow in People Management at the People Management Association of the Philippines and is one of about 20 individuals in the private sector with a Career Executive Service Officer (CESO) eligibility.

His work at BusinessWorld received citations from the Catholic Mass Media Awards in 2001, 2002, 2007, and 2010.

Check http://ph.linkedin.com./in/reyelbo for more details or follow Rey Elbo on Facebook or Twitter for his random management thoughts.

Register at deming@i-manila.com.ph or fax to 823-3532 or call 330-5744 or 846-8951 for more details.

Filed under: Kaizen, Quality

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Quality Quiz from PQ Systems e-Line


Posted by: meikah | 17 August 2011 | 2:04 am

PQ Systems through it’s Quality eline newsletter brings us another quality quiz by Professor Leary.

For this month’s quiz, and a chance to win a copy of Quality Gamebox, submit your response by August 26 to be entered in the drawing.

Here’s the quiz:

Facing the task of securing an assembly for Zero Defects, a critical customer of Xcelent Xtrusion, Nadha Klu is focusing on inspection of the outer dimension (O.D.) of the part as it comes to the end of the line. The O.D., he knows, should be 1.2 millimeters ± .2 millimeters for this part, so he takes a newly acquired micrometer to measure a part as it comes off the assembly line.

Continue on to the quiz…

Winners of last month’s quiz and a copy of Quality Gamebox:
Kenneth Clemmons (Delnor-Community Hospital)
Brian Cunningham (Warrnambool Cheese & Butter)
Tara Glasgow (Erie St. Clair CCAC)
Adrian Huxley (Singer Instruments Co. Ltd.)
Ken Ulbrich (Bay State Milling)

Congratulations!

Filed under: PQ Systems eLine, Quality, Quality Quiz

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Saving with TEa and Six Sigma


Posted by: meikah | 19 July 2011 | 3:25 am

At work, I have been trying to measure income against savings for the past months now. I’m having a hard time doing the budget actually, especially when requests for technology upgrade come up all the time.

The challenge is how to invest wisely in the business yet realize some savings. The article goes:

Image from architeria.com

I got an idea from an article on Westgard QC. The article talks about the impact of redesigning quality control based on Six Sigma concept. This was applied to several hospitals in the Netherlands. In hospital laboratories, the challenge is how to perform better with less budget.

The laboratory at one of the Utrecht locations only has a limited functionality for STAT requests. At the other Utrecht location all “basic” tests are performed. The (main) location in Nieuwegein offers a wide range of tests, including special techniques. In 2009 the department of clinical chemistry received 472618 requests representing over 3.000.000 test orders.

My responsibilities at Sint Antonius include the system of IQC, training the staff in Six Sigma, system evaluations and method validations and developing an advanced process control system in accordance with the ISO 15189. The laboratory organisation is accredited since 1998.

Hospital laboratories are urged to perform better with less budget. In general there is always a strong need to keep the expenses as low as possible while maintaining the level of quality of the measurement procedures. We have been able to reduce the costs of failure and at the same time maintain the level of quality by designing our IQC-procedures using TEa and Six Sigma.

Continue reading…

Filed under: Healthcare, Quality, Six Sigma

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The SixSig Roundup


Posted by: meikah | 11 July 2011 | 2:26 am

SixSig Roundup

Almost a year after my last roundup, I’m bringing back again the link-loving and see what other blogs are saying about Six Sigma, Lean, Lean Six Sigma and other quality improvement processes.

Let’s start with Mark Graban of Lean Blog, who compiled Dilbert’s strips that touch on Six Sigma or Lean. The strips are amusing and at the same they make you think hard about quality strategies. Check out A Collection of Dilbert Cartoons on #Lean and/or #SixSigma!

Over at Huntington Post, Aaron Hurst shares an interview with Ellen Lambert. the Executive Vice President of the Merck Company Foundation. Ms. Lambert talked about how they are using Six Sigma at Merck to make their processes more efficient and effective. Check out The Positive Side of Negative Space: An Interview With Merck’s Ellen Lambert!

Motley Fool reports that 3M used to lead in the area of innovation. In the recent years, however, 3M appears to have lost its innovation magic when it launched Six Sigma. Perhaps, many of you will disagree but this observation seems to be valid. Check out The Innovation Magic is Gone at 3M!

At PharmaExecBlog, there is an article there that is a good follow up on the case of 3M. Kevin Duffin, senior fellow, translational sciences at Eli Lilly – and a Six Sigma practitioner was asked during the Drug Information Association panel if Six Sigma indeed stifles innovation. Some believe so, others don’t. Weight it out for yourself by checking out DIA: Does Six Sigma Stifle R&D Innovation?

An article on Vision Systems Design, even automated systems to improve inspection processes need Six Sigma. How? Find out at how software seeks to minimize false positives in machine-vision inspection systems.

Filed under: 3M, Lean, Lean Six Sigma, Pharmaceuticals, Quality, Six Sigma, Six Sigma News, Software/Technology

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Quality Quiz from PQ Systems e-Line


Posted by: meikah | 19 June 2011 | 9:16 pm

PQ Systems through it’s Quality eline newsletter brings us another quality quiz by Professor Leary.

For this month’s quiz, and a chance to win a copy of Quality Gamebox, submit your response by June 24 to be entered in the drawing.

Here’s the quiz:

Nadha Klu, manager for Xcelent Xtrusion, is intent on securing the best price for a plastic part used in an assembly item for Zero Defects Company. He has been negotiating with Ben N. Jayle, a salesman from No Warranty No Worry Manufacturing. Ben has demonstrated a mock-up of a plastic part that his company has produced, based on engineering specifications provided by Nadha’s purchasing department. “I can save you money,” Ben urges, adding that “a part’s a part” when it involves such a small component in the process.

Continue on with the quiz…

Winners of last month’s quiz who will get a copy of Quality Gamebox:

Richard Copley (Anaxas)
Terrance Kieswether (Eaton Corporation)
Chidananda Puttarevanna (ERC Services Pty. Ltd.)
Kristen van Bergen (Littleton Regional Hospital)
Patricia D. Welch (Parker Hannifin Corp.)
Congratulations!
Filed under: PQ Systems eLine, Quality, Quality Quiz, Zero Defects

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Quality Quiz from PQ Systems e-Line


Posted by: meikah | 13 April 2011 | 1:41 am

PQ Systems Quality E-Line

PQ Systems through it’s Quality eline newsletter brings us another quality quiz by Professor Leary.

For this month’s quiz, and a chance to win a copy of Quality Gamebox, submit your response by April 29 to be entered in the drawing.

Here’s the quiz:

Last month, we saw Anna Nutherthing, quality assurance manager for Melt & Mold Industries, as she tried to enhance her career opportunities by teaching SPC to her entire staff. One of these, Jan U. Wari, insisted that the best way to make good products would be to adjust machines so all data points would fall between the control limits. Her rule: if a point falls above the X-bar, adjust the operation of the machine downward to compensate for the distance between the data point and the X-bar. If a data point appeared below the X-bar, on the other hand, she would adjust the operation upwards to compensate. “It’s important to assure that all data points fall between the control limits,” she said. “After all, that’s what they’re there for.”

Continue on with the quiz…

Winners of last month’s quiz who will get a copy of Quality Gamebox:

Sabrina Bledsoe (Anderson Hardwood Floors)
Ron Kajewski (Mercedes-Benz Australia/Pacific Pty. Ltd.)
Mark Rogers (Hill Country Memorial)
Ray Salim (Arnold Magnetic Technologies)
Eddie Stanley (Federal-Mogul)
Congratulations!
Filed under: PQ Systems eLine, Quality, Quality Quiz

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Quality Quiz from PQ Systems e-Line


Posted by: meikah | 10 November 2010 | 8:17 pm

PQ Systems Quality E-Line

PQ Systems through it’s Quality eline newsletter brings us another quality quiz by Professor Leary.

For this month’s quiz, and a chance to win a copy of Quality Quiz Classics, submit your response by November 29 to be entered in the drawing.

Here’s the quiz:

You just never know what will develop from something that begins as an exercise in using sampling techniques, especially when you put an idea on to simmer and hope that it comes to a full boil. When Russ T. Buckett’s boss, M.T. Pott, heard about Russ’ idea for developing and marketing a new exotic tea product, he was bubbling over with enthusiasm for the idea. Nonetheless, he wanted Russ to test the water, so to speak, to be sure that it represented a hot market for the new product.

Continue reading…

Winners of last month’s quiz who will get a copy of Quality Quiz Classics DVD:

Noel Farrington (Flowserve)
Bartosz Jankowski (LG Electronics)
James Lauer (Caterpillar Inc.)
Carolyn S. Townsend (Clarian Health)
Kelly Whitehead (Ballard Power Systems)

Congratulations!

Filed under: PQ Systems eLine, Quality, Quality Quiz, Six Sigma

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SixSig Reference Feature: Tips from Executives on How to Improve Business Efficiency


Posted by: meikah | 8 September 2010 | 9:34 pm

I often hear companies professing to make their business efficient because of quality management programs. On the other hand, others say that these are just all motherhood statements.

But I believe that efficiency can be done, and knowing the Best Practices, I know that there are companies out there that really make Six Sigma or Lean Six Sigma work for them.

Here is an article who shares insights from executives of companies that are improving efficiency  through Lean, Kaizen, and Six Sigma.

Let’s learn from them.

Continue reading…

Filed under: Kaizen, Lean, Lean Six Sigma, Quality, Six Sigma, Six Sigma Organizations

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