Comparing DOE Methodologies
Posted by: meikah | 5 April 2010 | 9:04 pm
The Design of Experiment (DOE), whether you use it for Six Sigma or other quality management methodologies, can be customized to fit your needs. But how the design should go is the tricky part.
Forrest Breyfogle of Going Beyond Lean Six Sigma and the Balanced Scorecard at SmarterSolutions gives us a good Q&A on comparing DOE methodologies.
Read the Q&A and the discussion that follows here.
Filed under: DOE, Quality, Six Sigma
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Quality Quiz from PQ Systems e-Line
Posted by: meikah | 15 February 2010 | 8:57 pm

PQ Systems through it’s Quality eline newsletter brings us another quality quiz by Professor Leary.
For this month’s quiz, and a chance to win a copy of the newly-released collection of Quality Quiz Classics, go to Quality Quiz. Submit your response by February 26 to be entered in the drawing.
Start reading the quiz.
Quinn Quip is quality manager for Quince’s Quality Quiche located in the quiet quarter of commercial Quincy. Quince’s provides quality quiche to restaurants and other outlets throughout the world, but Quinn is especially interested in determining the percentage of local outlets that depend on Quince’s Quality Quiche.
Filed under: PQ Systems eLine, Quality, Quality Quiz, Six Sigma
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What Caused Toyota’s Troubles?
Posted by: meikah | 3 February 2010 | 9:10 pm
Some say Toyota‘s troubles started with fixation on growth. The company wanted to outgrow the competition as fast as possible.
Read a good discussion about it here: Toyota’s Troubles Started with Fixation on Growth
To be fair to Toyota, I believe the company worked with the best intentions. They were leading for years, and they wanted to see how far they could go. I don’t see anything wrong with that. It’s a risk. But they were willing to take it.
And knowing Toyota, I know they will learn from this and come out whole.
Filed under: Quality, Six Sigma, Toyota
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SixSig Reference Feature: The Evolution of Quality at Motorola
Posted by: meikah | 20 January 2010 | 8:48 pm
Here’s something that we all can learn.
Quality is the foundation of how we do business at Motorola. The key to sustaining continuous, profitable growth is anchored in Flawless Quality in everything we do. We can never become complacent and believe we are doing well enough. In fact, we have developed a mature culture where all of our employees have a healthy continuous dissatisfaction with their performance and continue to strive to achieve greater levels of quality results.
Filed under: Motorola, Quality, Six Sigma
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Learn from the 2009 Winner of the Six Sigma and Business Improvement CEO of the Year
Posted by: meikah | 18 January 2010 | 9:27 pm
Six Sigma Zone is kind enough to share the case study of the 2009 Winner of the Six Sigma and Business Improvement CEO of the Year.
Filed under: Business Improvement, Quality, Six Sigma
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Quality Quiz from PQ Systems e-Line
Posted by: meikah | 13 January 2010 | 8:00 pm

PQ Systems through it’s Quality eline newsletter brings us another quality quiz by Professor Leary.
For this month’s quiz, and a chance to win a copy of the newly-released collection of Quality Quiz Classics, go to Quality Quiz. Submit your response by January 29 to be entered in the drawing.
Start reading the quiz:
Cal Lesterol is a technician in the quality department of Fourlegs Furniture Manufacturing. His boss, Les Casteroyl, wants him to take greater initiative in presenting data to management, so when Cal brings Les a scatter diagram, Les is interested. He had prepared the chart to show that when the outside temperature went up, the number of defects in the chair leg assembly went down.
Winners of last month’s quiz and a copy of the Quality Quiz Classics DVD are:
Jon Bartlett (Electrolux)
Martin Cable (Greenhouse Park Innovation Centre)
Stephanie Sullivan (Mid-States Rubber Products, Inc.)
John Venneri (Berkley Medical)
Rachael Wakeling (Amcor Resources)
Congratulations!
Filed under: PQ Systems eLine, Quality, Quality Quiz, Six Sigma
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The SixSig Roundup
Posted by: meikah | 11 January 2010 | 8:17 pm

It’s time again for some link-loving and see what other blogs are saying about Six Sigma, Lean, Lean Six Sigma and other quality improvement processes.
Over at A Very Beautiful Place, a post describes how Six Sigma RDMAIC can be used to connect people to sustainability. Continue reading…
Lean Blog has an interesting post about the latest shake up of the Jay Leno-Conon O’Brien on NBC. Mark Graban applies a Plan-Do-Check-Act (PDCA) to pop-culture. Continue reading…
RXid shows us why a Six Sigma-based quality system may be the answer for pharmaceutical companies. Continue reading…
On Today’s Six Sigma, a post talks about doing product innovations through powerful problem statements. Continue reading…
The Lean Thinker shares Mark Graban’s post on the 10 Lean things not to say this 2010. Continue reading…
Filed under: Lean, Lean Six Sigma, Quality, Six Sigma
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Vibato Uses Six Sigma for SOX Compliance
Posted by: meikah | 27 December 2009 | 8:27 pm
Lora Bentley of IT Business Edge interviews Teresa Bockwoldt, CEO and co-founder of Sarbanes-Oxley and SAS compliance solutions provider Vibato, and finds out how the company and its Vibato’s “SOX Compliance Made Simple†methodology came to be.
Bockwoldt shares:
We did it using Six Sigma methodologies in terms of providing consistencies and efficiencies and putting in a structure that would work rather than just trying to throw something at this requirement. A lot of people try to put a band-aid on it, and then when they’ve got more time, they try to start looking at it, and they say, “What can we do to rationalize this and not just make it something we throw money at?†That’s what we did in Year 2.Â
Read the transcript of the interview.
Filed under: Quality, Sarbanes-Oxley, Sarbox Compliance, Six Sigma
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Quality Award for Nyack Hospital Emergency Department
Posted by: meikah | 16 December 2009 | 8:27 pm
In a press release over at dBusinessNews, Nyack Hospital Emergency Department won the New York-Presbyterian Healthcare System‘s Annual Quality Symposium Award for the second year in a row.
According to the press release:
The Emergency Department received last year’s award for their “Code H” project. Nyack Hospital’s submission, “Change in Triage Process Using Lean Methodology,” described the use of LEAN tools and the positive impact that the implementation of a 30 Minute Service Standard had in significantly reducing ED waiting time, virtually eliminating the percentage of patients left without being seen, and improving patient satisfaction in the Hospital’s Emergency Department. Nyack Hospital’s Emergency Department is staffed by Emergency Medical Associates (www.ema-ed.com), one of the country’s premier emergency physician groups.
The Quality Symposium Award recognizes an organization’s commitment to quality innovation in patient care.
Filed under: Healthcare, Quality, Six Sigma
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Six Sigma Interview with Jack Welch
Posted by: meikah | 14 December 2009 | 9:32 pm
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