JEA’s 2010 IQPC Award Winning Green Process Improvement Project

Posted by: meikah | 24 May 2010 | 8:46 pm

Listen to the video presentation of JEA as it talks to Genna Weiss of Six Sigma iQ and learn:

  • Leveraged the SIPOC diagram to initially assess the company’s ammonia flow process
  • Used a root cause investigation matrix to pinpoint the problem of this process
  • Implemented and maintained the solution to the problem
  • Created a performance dashboard to track the company’s ammonia consumption

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Filed under: Processes, SIPOC, Six Sigma, Sustainable Business

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Six Sigma Reference Feature: ‘Quick Wins’ vs. the ‘Mile Deep Thinking’ of Six Sigma

Posted by: meikah | 5 January 2009 | 12:29 am

Which do you prefer, a quick win or a quick solution or the mile deep thinking approach to things?

Well, I know most of us want a solution to a problem. Period. And in our desire to get a problem solved right away, we sometimes settle for quick fixes, whose impact are short-lived. Also, many of us don’t want to go through some process and spend along the way, if we know there’s an easier, faster, and cheaper way of doing things.

However, in these trying times, I think it’s about time that we think of long-term solutions to our problems. We need to shift to the mile deep thinking to enjoy long-term benefits and savings.

The Six Sigma Group put out an article detailing the difference between ‘quick wins’ and ‘mile deep thinking’ of using Six Sigma.

Read: ‘Quick Wins’ vs. the ‘Mile Deep Thinking’ of Six Sigma

Filed under: Benefits and Savings, SIPOC, Six Sigma, Six Sigma References

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Six Sigma Fixing a Deployment in Progress

Posted by: meikah | 14 May 2008 | 11:56 pm

six sigma improvementLet’s say you already have deployed Six Sigma. After a year, you wanted to check if the projects were successful and objectives were met. The answer is in the negative.

What will you do? You create another Six Sigma project to improve your company’s Six Sigma program.


iSixSigma Europe has the answer. It starts with:

Determining Project Details

The sponsor for this project was the vice president of human resources reporting to the European president. A suppliers, inputs, process, outputs, customers (SIPOC) diagram was used to scope the project, identifying the inputs and outputs and defining their stakeholders (Figure 1). An additional step, Identify, was added before Define in the typical DMAIC roadmap to allow for the selection of projects.

Continue reading…

*Photo from Stock.Xchng

Filed under: Deployment, DMAIC, SIPOC, Six Sigma

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Using Six Sigma Tools for Talent Acquisition

Posted by: meikah | 25 March 2008 | 11:48 pm

I used to work for a training center of a placement agency. Every day, people seeking jobs overseas would crowd the office. And so I thought, recruitment work or the placement business is fast and easy. But that was a misconception. I knew about this when the HR of that agency approached me for help in looking for engineers for a steel company in the Middle East.

six sigma for talent acquisitionI found that there was pressure from employers to fill certain positions with highly qualified people, and the agency was having a hard time accomplishing that task. Maybe for those companies facing the same dilemma, you can learn from what Volta Asia Enterprises is doing.

Volt Asia Enterprises, is a world class leader in the staffing service industry based in Malaysia. To improve efficiencies, the company is going into Six Sigma and using Six Sigma tools such as DMAIC and SIPOC.

Speaking before the American Chamber of Commerce Human Resources Committee workshop in Taipei, Excelsis Magno, regional general manager of Volt Asia Enterprises, said that “Six Sigma is a business philosophy that matches a company’s basic strategies to customer needs and expectations.”

At Volta for example, she further said:

The basic approach is to understand the current performance level. To improve existing processes, the DMAIC roadmap is applied to define, measure, analyze, improve and control. For redesigning a process, the technique is define, measure, analyze, design and verify. She then defined the various roles, before discussing concepts and sharing possible applications.

Statistical metrics are used to describe the quality of a process in a state of near perfection with only 3.4 defects per million opportunities (DPMO). To emphasize the benefits of working towards Six Sigma, here are two examples: For every opening out of 10,000 total that are not filled in a year,” posited Magno, “at 93 percent (three sigma), there are 58 openings a month; at 99 percent (four sigma), there are 19 a month; at 99.9997 percent (six sigma), there are merely three every 100 years.

Continue reading…

China Post

*Photo from Stock.Xchng

Filed under: DMAIC, Human Resource, SIPOC, Six Sigma, Six Sigma Organizations

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