Podcast: How Lean Six Sigma Gets Organization to Listen to its Customers
Posted by: meikah | 22 October 2010 | 1:34 am
SixSigmaiQ puts out this podcast featuring David Haigh.
About the Podcast
David Haigh, Process Excellence Manager at Johnson & Johnson, speaks about how Lean Six Sigma can get your organization to listen to its customer and separate work from waste. In addition, Haigh shares some of his dashboards knowledge that he will be presenting at the upcoming IQPC 6th Annual Lean Six Sigma and Process Improvement Summit in Toronto, Canada, from February 22-24, 2010.
Filed under: Events/Announcements, IQPC, Six Sigma, Six Sigma Podcast, Six Sigma References, Six Sigma iQ
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SixSig Reference Feature: Rethinking Lean (Six Sigma) Service
Posted by: meikah | 8 November 2009 | 9:57 pm
Author: Tripp Babbitt
Source: Six Sigma iQ
Babbitt says:
I have identified myself as a “reformed†Lean Six Sigma Master Black Belt. Some will see this as an affront to Lean and/or Six Sigma. I want to assure you that there are many things to like about Lean and Six Sigma. The issue at hand is that a better solution is available that can help organizations achieve more robust performance improvement.
