St. John’s Mercy Medical Center Goes Six Sigma


Posted by: meikah | 16 September 2008 | 11:41 pm

When executives at St. John’s Mercy Medical Center in Creve Coeur noticed patients in wheelchairs lining the halls as they waited for physical and occupational therapy, they thought there must be a better way. Continue reading…

Indeed, there is. To improve the situation they used the principles of Lean Manufacturing and Six Sigma.

The results:

  • improved quality
  • reduced waiting times
  • shorter lengths of stay for patients
  • improved outcomes
  • a lot of other secondary effects
Filed under: Benefits and Savings, Healthcare, Lean Manufacturing, Six Sigma, Six Sigma Organizations, St. John's Mercy Medical Center

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