The Best of Six Sigma Practice in the Philippines: Bank of the Philippine Islands


Posted by: meikah | 19 May 2009 | 10:03 pm

The Bank of the Philippine Islands (BPI) is one of the premier and pioneering banks in the country. It is one of the companies featured in the recent The Best of Six Sigma Practices in the Philippines workshop.
Background:

  • 157 years of banking leadership
  • Ranked No. 3 in asset size
  • Most profitable bank in the country
  • Long history of stability and growth through mergers and acquisitions
  • Over 800 branches, 1,500 ATMs
  • Over 3 million customers
  • Close to 12,000 employees

Reasons for launching Six Sigma:

  • Improve processes and make it a way of life
  • Streamline processes to improve profits, reduce costs, and provide customer satisfaction

Timeline:

  • September 2005 – Started its selection of priority units/groups; executive briefing; selection of candidates for Black Belt and Green Belt training
  • October 2005 – start of training

Six Sigma Team Structure:

Six Sigma Team Structure

First Year of Implementation:

BPI Process Owners – focused initially on one project from each core business or support group

  • Corporate Banking
  • Alternative Channels and Services Group
  • Asset Management and Trust Group
  • Card Banking Group
  • Information Systems Group
  • Insurance Group
  • Audit

First Year of Implementation:

Phase 1 – Training

  • 12 Black Belts – 15 days
  • 32 Green Belts – 4 days
  • 22 Sponsors – 2 days
  • 29 Executives – 1 day

Phase 2 – Coaching

Results of the First Year of Implementation: 12 pilot projects resulted in around Php17M in saving and revenues.

As of year end 2007

  • Total Black Belts trained – 32
  • Total Black Belts certified – 25
  • Total Green Belts trained – 186
  • Total Green Belts certified – 88

As of end 2008

  • Six Sigma program is being sustained through the Process Efficiency Committee
  • Total of 10 active Black Belts
  • Total of 25 ongoing projects

Click HERE to find out how BPI is taking care of its customers.

Filed under: Bank of the Philippine Islands, Finance, Six Sigma, Six Sigma Organizations

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Webinar: How to Write Award-Winning Six Sigma Entries


Posted by: meikah | 19 May 2009 | 9:47 pm

WCBF have developed a special webinar that will provide you with unique insight into The Global Six Sigma & Business Improvement Awards and provide direct guidance on how to generate award-winning entries.

This webinar on May 22nd 2009 at 12pm EDT will cover in detail:

  • The objectives of the Global Six Sigma & Business Improvement Awards
  • What’s new and different for 2009
  • Understanding the categories and their distinct entry requirements
  • The special awards
  • The judging process
  • Putting your entry together

o Supporting materials
o Tips for enhancing your entry
o Classic mistakes to avoid

  • Some of the judges’ feedback
  • Best practice examples
  • Summary of the key rules

Cost: $95 – for up to three passes

Register now!

Filed under: Six Sigma, Six Sigma Awards, Six Sigma Organizations, WCBF, Webinar

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Lean Six Sigma at ExxonMobil


Posted by: meikah | 19 May 2009 | 9:07 pm

Lean Six Sigma at ExxonMobil

I got this e-newsletter from The AIT Group announcing their Lean Six Sigma and supply chain solutions programs with ExxonMobil.

The e-newsletter goes:

Value Chain Transformation Keeps Energy Flowing and Saves Millions – A large Gas Project Team at ExxonMobil has been working with The AIT Group to develop continuous improvement programs.  The AIT Group has been deploying Value Chain Transformation methodology across the organization to reduce waste, increase production and decrease cycle time.

Value Chain Transformation overcomes process and technical challenges inherent in complex processes.  The end result of this work with ExxonMobil Production will be to positively impact the energy security of the United States.  It will result in a clean, domestic energy source for over 50 million American homes.

The collaboration has also resulted in a shared vision for continuous improvement.  The AIT Group has done black belt training with ExxonMobil for a half decade.  Now beyond black belt training we see growth and interest in continuous process improvement, Lean and Six Sigma throughout many divisions of ExxonMobil.  In addition to the production project, we have also embarked on work in Maintenance, Repair and Overhaul process areas with Procurement.

Our methodology helps prioritize projects across many options to identify and deliver the most valuable results first.  We also quickly build rapport across functional teams to get them working together to a common goal.

We would like to thank ExxonMobil for their continued support of continuous improvement, Kaizen and Value Chain Transformation by The AIT Group in strategic areas for operations in the United States and beyond.

OUR DIFFERENTIATORS
- Work side-by-side to get value chain results
- Use proven process, tools and methodologies
- Deliver quick and long-term business benefits
- Train or consult, whatever it takes
- Have a proven team that can “Create the Future”

Check out trainings at The AIT Group!

*Photo credit

Filed under: ExxonMobil, Lean, Lean Six Sigma, Six Sigma, Six Sigma Organizations, Supply Chain, The AIT Group, Training

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Can Lean Six Sigma Solve Inventory Cost Problem?


Posted by: meikah | 17 May 2009 | 11:02 pm

As Six Sigma practitioners would say, “Anything with a process, you can apply Six Sigma.”

If you really think about it, everything goes through a process, and so you can say that you can launch Six Sigma programs in any of your processes. However, there are cases that Six Sigma tools are not the right ones to use for a particular process. So you have to exercise better judgment. :)

In any case, Lean Six Sigma, as the marriage of Lean and Six Sigma, can also be used to address issues on any process. An article on iSixSigma has a good discussion on how Lean Six Sigma solves inventory cost problem.

Manufacturers can use Lean to transform their processes from making for stock to making to order. To do this, production lead time should be less than the customer’s expectation for delivery time. After implementing Lean tools, practitioners can use Six Sigma to reduce variation in the inventory process.

Continue reading…

Filed under: Inventory, Lean, Lean Six Sigma, Six Sigma, Tools/Toolkits

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Ring Power Improves Processes Through Six Sigma


Posted by: meikah | 17 May 2009 | 10:52 pm

Ring Power is already a big and successful company, but it’s one company that doesn’t rest on its laurels. Some of its suppliers have gone into Six Sigma before they did. And so you can say that the Six Sigma spirit has rubbed off on Ring Power.

Last month, Ring Power claimed that they were confident about improving their processes because they found an ally with Six Sigma. The company’s enthusiasm to launch Six Sigma programs is become stronger.

For example, to improve its complementary brands business, the company is looking at a Six Sigma joint project with Handley. For parts suppliers, which did not have previous Six Sigma experience, Ring Power came up with an innovative project focused on breaking freight costs out that has reduced costs in the supply chain for more than four years. Read more about how Ring Power is using Six Sigma with its suppliers.

For me, this is a unique implementation of Six Sigma programs. While some companies launch their Six Sigma programs within their organization, Ring Power works with its customers-suppliers to launch a Six Sigma program. That way, Ring Power does not only improve its internal processes but also its processes with customers-suppliers.

Filed under: Processes, Ring Power, Six Sigma, Six Sigma Organizations

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Is the Departmant of Agrarian Reform into Six Sigma?


Posted by: meikah | 17 May 2009 | 8:43 pm

While researching about Six Sigma practices in the Philippines, I stumbled upon the site of the Department of Agrarian Reform (DAR).

I was surprised because on their site is information and description of Six Sigma and Six Sigma trainings. When I clicked on their Six Sigma training Wave 2 outline, it looked like a good Six Sigma program is really going on in the department.

DAR has a very crucial role in government. Some of its basic functions are:

  • lead implementing agency of Comprehensive Agrarian Reform Program (CARP)
  • undertakes land tenure improvement and development of program beneficiaries
  • conducts land survey in resettlement areas
  • undertakes land acquisition and distribution and land management studies
  • orchestrates the delivery of support services to farmer-beneficiaries and promotes the development of viable agrarian reform communities

With the intricacy of these services, the department really needs a good system in place. I hope Six Sigma is helping them make their processes efficient.

I also hope I can ask them about their programs and projects in detail. We’ll see. :)

Filed under: Public Sector, Six Sigma

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Innovation of the Week: Swine Flu Fuels Innovation


Posted by: meikah | 15 May 2009 | 3:55 am
sixsig innovation of the week

The scenario is familiar. New disease comes around, but the health department and even the pharmaceuticals are caught off guard. The same thing is happening with the swine flu, otherwise known as H1N1 virus. It started in Mexico and has spread in some parts in the U.S., some parts in Europe and Asia. It is deadly, therefore it is scary. A cure is needed badly.

But if you were to keep a score, the article says it well, “Virus, hundreds. Vaccine, zero.”

And because of that a new generation of scientists are challenged to change the landscape. They are now actively taking  the chance to test faster ways to battle the bug.

They hope their new tools can design a vaccine in time to combat the current outbreak; if not, they want to be ready when it returns—or if there’s an outbreak of a far worse pathogen.

With so much at stake, the debate over speed versus deliberation is heating up.

Continue reading…

Filed under: H1N1 Virus, Healthcare, Innovation, Innovation Update

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Wordless Wednesday: A Child’s Artwork


Posted by: meikah | 13 May 2009 | 7:48 pm
a child's artwork
Filed under: General, Wordless Wednesday

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3 Companies Overcome Waste


Posted by: meikah | 12 May 2009 | 11:48 pm

Here are three case studies of companies that show us show how expert managers get the job done — and what can go wrong when they don’t.

FedEx

What happened:
Bad weather crippled a major city.
Goal:
Overcome the chaos to keep package deliveries moving.
Outcome:
Success

U.S. Forest Service firefighters

What happened:
A 2008 wildfire became uncontrollable.
Goal:
Contain the fire and keep fire crews safe.
Outcome:
Failure — four firefighters injured

ExxonMobil

What happened:
1989 Exxon Valdez oil-spill disaster
Goal:
Minimize fuel spills in the future.
Outcome:
Success

Read on…

Filed under: Services, Sustainable Business

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Quality Quiz from PQ Systems e-Line


Posted by: meikah | 12 May 2009 | 9:58 pm

PQ Systems Quality E-Line

PQ Systems through it’s Quality eline newsletter brings us another quality quiz.

For this month’s quiz, you get a chance to win a copy of the newly-released collection of Quality Quiz Classics. Submit your response by May 29 to be entered in the drawing.

Karmond Geeya is a quality technician for Coastal Cruisers Company, an organization that produces outboard motors for marine vessels. Geeya is responsible for final assembly of these motors, including paint and trim, and for inspection of each product prior to shipping. The inspection includes a variety of characteristics that represent components of quality that C.C.C. is interested in producing. One of the inspection processes addresses paint applications, where defects are detected and recorded as data for analysis. If there is a blemish in the paint, for example, the motor is rejected by the inspector.

Continue reading…

Filed under: PQ Systems eLine, Quality

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