Six Sigma and the Elections


Posted by: meikah | 30 November 2009 | 10:20 pm

Can you apply Six Sigma to election processes?

What happened at the King County Elections tells us that yes Six Sigma can work to ensure legitimate results in the elections.

The certified results feature another notable first in which election administrators can boast of achieving six sigma standards to benchmark discrepancies between the number of mail ballots received and the number of mail ballots tabulated. The county interprets this performance to mean no more than 3.4 defects per million opportunities. In 2009, it detected only two discrepancies from a total of 1,193,209 ballots received over the past year.

“This really is a testament to how much work has gone into streamlining our procedures and how accountable our process has become over the years,” said Sherril Huff, King County Elections Director. “It is such an accomplishment for the department to have met these standards as we prepare to continue to benchmark our successes with these standards in the years to come.”

Read more…

Filed under: Elections, Six Sigma

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Six Sigma and Lean Manufacturing


Posted by: meikah | 30 November 2009 | 10:14 pm

The Waste Handling Equipment blog points out what happens when you integrate Six Sigma and Lean Manufacturing. The benefits are:

  • improved quality and reduced errors
  • reduced waste
  • improved productivity
  • reduced inventory
  • flexibility
  • safe work environment

Read more…

Filed under: Lean Manufacturing, Six Sigma

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The SixSig Roundup


Posted by: meikah | 30 November 2009 | 7:12 pm

SixSig Roundup

It’s time again for some link-loving and see what other blogs are saying about Six Sigma, Lean, Lean Six Sigma and other quality improvement processes.

Daily Kaizen shares how their lean journey is progressing. “Over the last year on our Lean journey we have made considerable progress and learned a lot about how to effectively deploy standards and standard work across multiple teams and work sites.” Continue reading…

Discover6Sigma talks about how to handle a large number of ideas through affinity diagram. Continue reading…

Gemba Panta Rei shows us how to adopt Kaizen in our daily worklife. “Instead of making excuses why something can’t be done, think of ways to make it possible.” Continue reading…

Got Boondoggle? talks about how to handle flows in processes. Continue reading…

Lean Blog shows us the good effect of involving employees in the continuous improvement program. Continue reading…

Filed under: Kaizen, Lean, Six Sigma

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Innovation of the Week: San Francisco Public Utilities Commission HQ


Posted by: meikah | 26 November 2009 | 7:28 pm
sixsig innovation of the week

For this week’s edition of innovation update, I’m sharing with you how commercial innovations pave the way for greener homes or buildings.

As we witness extreme climate change and its devastating effects, more and more people are launching programs to preserve (what’s left of) the environment.

The headquarters of the San Francisco Public Utilities Commission is making use of commercial innovations to be greener.

San Francisco Chronicles reports:

The latest poster child for green buildings is the San Francisco Public Utilities Commission headquarters, which broke ground last month. This 13-story glass tower intends to be “the greenest urban office building in the U.S.,” according to city officials.

The 277,000-square-foot building, topped by solar panels and wind turbines, will generate much of its own electricity. It will also recycle rainwater and the building’s own gray water from bathroom sinks. Positioning of windows and utilization of light-bouncing techniques will harvest daylight, which improves worker productivity and will complement internal lighting systems that turn on lights only when and where needed.

Read more…

Filed under: Innovation, Innovation Update, Six Sigma, Sustainable Business

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Motorola’s Approach to Software DFSS


Posted by: meikah | 24 November 2009 | 11:10 pm

Six Sigma Zone shares Motorola‘s approach to software DFSS.

View the PowerPoint presentation here.

Filed under: DFSS, Motorola, Six Sigma, Software/Technology

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DHL Uses DMAIC to Improve Customer Service


Posted by: meikah | 24 November 2009 | 10:32 pm

DHL launches a strategy (as its CEO wants to call it a mindset instead of a program) called First Choice to better serve its customers. The goal of First Choice is to build a culture of excellence and constant improvement. First Choice aims to empower each employee across levels of the organization.

How?

By going through DMAIC.

With First Choice, the employees themselves would be carrying out these processes in their respective divisions. DHL is effectively passing on a huge responsibility to its employees, allowing them to come up with their own initiatives and implement these as well—a move few companies may risk to take.

Started in 2007, the First Choice methodology was initially tested and improved in eight pilot projects.

Since the test phase was concluded, 225 group units—representing more than 80 percent of the company’s consolidated revenues—have been implementing the First Choice program. Over 3,000 initiatives have already been carried out and 6,200 workshops, conducted.

In the Philippines, DHL cited a specific case where the First Choice team was able to devise an innovative buddy system, slashing invoice turnaround time from 3.7 days to only one day.

According to DHL, invoicing must be a straightforward process, but this has not been the case for DHL Global Forwarding Philippines.

Read more…

Filed under: Customer Service, DHL, DMAIC, Philippines, Quality, Six Sigma

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Six Sigma and Dieting


Posted by: meikah | 24 November 2009 | 8:31 pm

It’s Thanksgiving Day, and so I know it’s not a good time to be talking about dieting. Well, you can always go back to dieting after Thanksgiving.

Now, why am I talking about Six Sigma and dieting? Can we apply Six Sigma in dieting? Well, it depends, and it is worth looking into really.

What I’d like to share with you today is the similarity between Six Sigma deployment and dieting. Here is a look at Six Sigma and dieting side  by side.

  • Old habits are hard to break.
  • Maybe you pile on extra helping of stuffing, skip jogging on rainy days, order whole-milk lattes instead of non-fat. And before you know it the scale is back up where it started.
  • The alternate takes more discipline: You decide to control your weight by keeping an eye on your eating and exercising processes and by keeping some charts on your weight and eating patterns.
  • You even manage to get your cholesterol down, and people say you’re looking great.
  • Six Sigma companies face much the same challenge as the dieter.
  • When Process Improvement or Design projects achieve their goal of reducing defects, discipline is essential to sustain the results. It’s more complicated than losing weight, of course, because a process involves many people, not just the dieter.
  • Do Six Sigma gains ever fade when solutions are turned over to full-time operations? Do dieters ever gain back lost pounds?
  • Even when improvement “sticks,” a Six Sigma company faces another challenge similar to the dieter’s: Those first few pounds tend to come off easily, but they get harder to shed off as you go.
  • Without a sustained, focused effort, the beginning drive for improvement will lost energy and your company will become a former Six Sigma organization.

This is taken from Incorporating Six Sigma.

Filed under: Dieting, Six Sigma

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Six Sigma Companies News: GM Struggles to Shed a Legendary Bureaucracy


Posted by: meikah | 22 November 2009 | 9:51 pm

news on Six Sigma companies

Here’s another edition of Six Sigma Companies News.

Because of the crisis, many big American companies are either closing down or applying for a stimulus package or emergency bailout. You wouldn’t think this could happen to these companies actually.

One of them  is G.M. After it received the government’s emergency bailout, G.M. had to reevaluate its operations. And according to the latest news, it’s streamlining.

New York Times reports:

When G.M. collapsed last year and turned to the government for an emergency bailout, its century-old way of conducting business was laid bare, with all its flaws in plain sight. Decisions were made, if at all, at a glacial pace, bogged down by endless committees, reports and reviews that astonished members of President Obama’s auto task force.

Continue reading…

Filed under: Economy, GM, Manufacturing, Six Sigma, Six Sigma News, Six Sigma Organizations

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Implementing Six Sigma for SEO


Posted by: meikah | 22 November 2009 | 9:22 pm

I was reading up on SEO, search engine optimization, and how I can apply it to my blogs and websites when I stumbled upon this article. It says that I can use Six Sigma as part of my SEO strategy. That really peaked my interest!

Implementing Six Sigma for SEO  is a four-step strategy, according to the article. It is actually following the principles of DMAIC.

Step 1 Formation of the Six Sigma Team

Step 2 First team meeting, schedule generation

Step 3 Measurement phase (Data gathering)

Step 4 Improvement and Control Phase

Read more…

Filed under: DMAIC, SEO, Six Sigma, Web Marketing

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Dow Chemicals Applies Six Sigma to Prioritize RFID Projects


Posted by: meikah | 22 November 2009 | 9:05 pm

Dow Chemicals has long been a Six Sigma advocate—from improving its operations to getting its VOC, and even when embarking on innovation.

The latest news has it that Dow is again applying Six Sigma to determine which RFID projects to tackle in Generation 1.  Dow’s Six Sigma steps included:

  • Listening to the “Voice of the Customer” by educating 100 leading business leaders within Dow about active and passive RFID and GPS and then listening to how these technologies might apply to their businesses.
  • Dow put together a list of 450 ideas, came up with a list 50 prioritized project areas, and then culled this down to the 10 projects that would be implemented in Generation 1, a time period covering 2006 to 2008.

Read more…

Filed under: Dow Chemical Co., RFID, Six Sigma

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