4 Critical Ingredients of a Successful Six Sigma Implementation

Posted by: meikah | 27 December 2009 | 8:44 pm

There have been many tips for a successful Six Sigma deployment. But since the Six Sigma strategy is applied to almost any kind of process, any tip for any industry is always welcome.

After all, every industry where Six Sigma is applied is unique in itself—bearing with it a different Six Sigma experience.

Costa classifieds management blog shares four critical ingredients of a successful Six Sigma implementation without so much concern about statistics.

  1. Proper identification of constraints
  2. Resolution of contributors and detractors of value
  3. Robust focus on root causes
  4. Address opposition to modification

Read more…

Filed under: Six Sigma

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Vibato Uses Six Sigma for SOX Compliance

Posted by: meikah | 27 December 2009 | 8:27 pm

Lora Bentley of IT Business Edge interviews Teresa Bockwoldt, CEO and co-founder of Sarbanes-Oxley and SAS compliance solutions provider Vibato, and finds out how the company and its Vibato’s “SOX Compliance Made Simple” methodology came to be.

Bockwoldt shares:

We did it using Six Sigma methodologies in terms of providing consistencies and efficiencies and putting in a structure that would work rather than just trying to throw something at this requirement. A lot of people try to put a band-aid on it, and then when they’ve got more time, they try to start looking at it, and they say, “What can we do to rationalize this and not just make it something we throw money at?” That’s what we did in Year 2. 

Read the transcript of the interview.

Filed under: Quality, Sarbanes-Oxley, Sarbox Compliance, Six Sigma

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Benefits of Six Sigma in the Insurance Industry

Posted by: meikah | 27 December 2009 | 8:16 pm

Over at www.mga-inc.com is a discussion about the benefits of Six Sigma in the insurance industry.

Here are some of them:

  • Using Six Sigma tools such as Voice of Customer (VOC), insurance companies can determine the customer needs and requirements. This helps them to revise the service offering (i.e. the insurance proposals that they make to customers).
  • When the processing of claims takes too long, customer satisfaction may be affected to a large extent. Six Sigma helps bring about a systematic flow to the enumerable processes and sub-processes.
  • Six Sigma helps an insurance company to undertake effective and strategic planning and to link them to the high quality operational performance.

Read more…

Filed under: Customer Service, Finance, Insurance Industry, Six Sigma

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Six Sigma and Corporate Staffing

Posted by: meikah | 21 December 2009 | 8:19 pm

I am not into recruitment, although I had interviewed people for possible employment in the companies that I’d worked with including the one I’m in now.

It’s interesting to be interviewing people actually. They put their foot forward, and somehow you will know that some are faking it. Others get away with it, and so you end up hiring people that do not meet your expectations in the long term. And since they hold permanent status in your organization, it’s no longer easy to let go of them.

Now, you can actually use Six Sigma for your corporate staffing. Over at Nick’s blog, he shares some information about applying Six Sigma principles to corporate staffing departments.

Read his post.

Filed under: Human Resource, Six Sigma

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Ten Commandments of Lean Manufacturing & Six Sigma

Posted by: meikah | 20 December 2009 | 7:57 pm
[youtube Q89qAbAAR3Q]
Filed under: Lean Manufacturing, Six Sigma

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Innovation of the Week: US Innovation, Recession’s Last Victim

Posted by: meikah | 17 December 2009 | 7:32 pm
sixsig innovation of the week

For this week’s edition of innovation update, I’m sharing with you how the recession has affected many companies, especially American companies.

According to CNNMoney:

U.S. innovation slowed this year for the first time in 13 years as the recession cut into budgets, and costs to protect inventions rose.

The number of patent filings in the United States fell 2.3% in 2009 to 485,500 from 496,886 last year, according to a preliminary estimate by the U.S. Patent and Trademark Office. That makes 2009 the first year since 1996 in which businesses and inventors filed fewer patents year over year.

Continue reading…

Filed under: Economy, Innovation, Innovation Update, Six Sigma

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Orange County Employees Train for Lean Six Sigma

Posted by: meikah | 16 December 2009 | 9:10 pm

Early this month, Orange County employees finished the 80-hour Lean Six Sigma training.

Participants say they developed skills in data analysis and problem-solving that will save money for the county and improve services for residents.

“This training has been very useful in that it has given me not just statistical tools, but a way to use those tools and a way to look at things,” said Andrew Domenech, a supervisor in the Department of Social Services’ Medicaid unit.

Continue reading…

Filed under: Lean Six Sigma, Public Sector, Six Sigma, Training

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Quality Award for Nyack Hospital Emergency Department

Posted by: meikah | 16 December 2009 | 8:27 pm

In a press release over at dBusinessNews, Nyack Hospital Emergency Department won the New York-Presbyterian Healthcare System‘s Annual Quality Symposium Award for the second year in a row.

According to the press release:

The Emergency Department received last year’s award for their “Code H” project. Nyack Hospital’s submission, “Change in Triage Process Using Lean Methodology,” described the use of LEAN tools and the positive impact that the implementation of a 30 Minute Service Standard had in significantly reducing ED waiting time, virtually eliminating the percentage of patients left without being seen, and improving patient satisfaction in the Hospital’s Emergency Department. Nyack Hospital’s Emergency Department is staffed by Emergency Medical Associates (www.ema-ed.com), one of the country’s premier emergency physician groups.

The Quality Symposium Award recognizes an organization’s commitment to quality innovation in patient care.

Continue reading…

Filed under: Healthcare, Quality, Six Sigma

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Lean Culture of E-Z-GO Makes It Best Plant of the Year

Posted by: meikah | 16 December 2009 | 7:47 pm

IndustryWeek names E-Z-GO as one of 2009′s Best Plants of the Year. Some of the reasons that E-Z-GO is named as such are:

  • is maintaining a Lean corporate culture
  • is relentlessly pursuing continuous improvement
  • has progressed toward key company goals
  • has motivated achievement of breakthroughs in operating performance and customer satisfaction
  • has implemented numerous quality-control processes using Six Sigma methodologies, leading to a plant-wide first-time quality rate of greater than 98 percent

Read more…

Filed under: Lean, Services, Six Sigma

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Six Sigma Interview with Jack Welch

Posted by: meikah | 14 December 2009 | 9:32 pm

[youtube aNMULFcLuIM]

Via: Lean Manufacturing Blog

Filed under: Jack Welch, Quality, Six Sigma

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