Six Sigma Improves Emergency Department Processes

Posted by: meikah | 28 April 2010 | 8:49 pm

Most hospital emergency departments (ED) have one thing in common: too many patients, too little space. Thus, if you are a conscientious management,you would find ways to improve it, and fast.

An article on Health Leaders Media, shares how Jersey City Medical Center improves its ED.

Christy Wade, the nurse manager of the emergency department, enjoined her colleagues, all Six Sigma certified, to work on the problem. That is to search for ED bottlenecks and ways to remove them.

The team instituted changes, including a new approach to observation patients, that have reduced wait time to an average of 30 minutes, and decreased hours on divert to zero. Last month less than 1.5% of patients left without being seen.

Read how the team did it.

Filed under: Healthcare, Processes, Six Sigma

No Comments » | Lists the Upcoming Six Sigma, Lean Six Sigma Conferences

Posted by: meikah | 28 April 2010 | 7:53 pm

Continuous improvement requires continuous learning, continuous education. That is why people attend seminars or conferences to learn about the latest trends in the industry and share ideas.

Here are upcoming Six Sigma and Lean Six Sigma conferences that you can check out.

Lean Six Sigma Champion Training (English)
Hermosillo, Sonora Mexico
May 03, 2010 – May 06, 2010

Six Sigma Black Belt Training – Week 1, May
Hermosillo, Sonora Mexico
May 10, 2010 – May 14, 2010

Lean Six Sigma and Process Improvement in Healthcare Summit
New Orleans Marriott Hotel New Orleans, Louisiana United States
May 11, 2010 – May 14, 2010

11th Annual Lean Six Sigma & Business Excellence Summit
Sheraton Towers 39 Scotts Road Singapore 228230
May 17, 2010 – May 20, 2010

Lean Six Sigma Green Belt to Black Belt Upgrade
Denver, Colorado United States
May 17, 2010 – May 21, 2010

Lean Six Sigma Black Belt Training, Az
Chandler, Arizona United States
May 17, 2010 – Sep 03, 2010

Lean Six Sigma Black Belt Certification
Denver, Colorado United States
Jun 21, 2010 – Jun 25, 2010

10th Lean Six Sigma for Biotech, Pharma and Medical Device Excellence
San Diego, California United States
Jul 26, 2010 – Jul 28, 2010

Check out for more conferences!

Filed under: Lean Six Sigma, Six Sigma, Six Sigma Conferences

No Comments » |

Six Sigma Companies News: Erie County Strengthens Its Organizational Structure

Posted by: meikah | 28 April 2010 | 12:05 am

news on Six Sigma companies

Here’s another edition of Six Sigma Companies News.

Buffalo Business First online journal reports:

Erie County Executive Chris Collins has started a search to fill two upper-level positions in his administration. Collins confirmed that Deputy County Executive Al Hammonds Jr., his Lean Six Sigma director, will be leaving the Rath Building next month and returning to the University at Buffalo.

Hammonds, widely considered a Lean Six Sigma guru, will be working for two UB departments — the School of Engineering & Applied Sciences and the Department of External Affairs. Hammonds was recruited by Collins shortly after the county executive was elected in 2007. He had been at UB’s Center for Industrial Effectiveness.

Continue reading…

Filed under: Six Sigma, Six Sigma News, Six Sigma Organizations

No Comments » |

Tamil Nadu Fire and Rescue Services Goes Into Six Sigma

Posted by: meikah | 26 April 2010 | 8:38 pm

Over here, it’s fire prevention month. It’s summer and our temperature is hitting 38 to 40 degrees Celsius. Despite the campaign to be careful, we still hear news of fire and how the fire department has not been able to do what it was supposed to do.

Is it a failure in the procedure? in the process? If so, then it deserves a Six Sigma makeover. Just like what Tamil Nadu Fire and Rescue Services in Chennai is doing.

Tamil Nadu Fire and Rescue Services in Chennai, India wanted to achieve process excellence in the workplace. Thus, the agency has thought of implementing Six Sigma. Initially, its management is organizing a workshop for its senior officers.

DGP (Fire and Rescue Services) K Natraj says, “The concept aims both at qualitative and quantum improvement in performance by making optimum use of the available resources. I may want the moon, but do I have the means. I have to make the best use of the available strength in the target area.”

The next step is to find a solution to the fire fighters’ problems.

Read: Chennai: DGP Natraj fired up over Six Sigma

Filed under: Six Sigma, Six Sigma Training, Tamil Nadu Fire and Rescue Services

No Comments » |

7 Remote Six Sigma Project Communication Boosters

Posted by: meikah | 26 April 2010 | 8:16 pm

If you are working for a big corporation, chances are your team will also be in different places; perhaps working in your Asia office or Europe office.

Distance often tests the strength of your team communication strategy. How you manage the team and strengthen it even if you’re miles away from each other is a big challenge.

I am sure, you have encountered communication problems with your remote teams and have already put up measures to address it. But just the same, I’d like to share with you an article by Thomas S. Ostasiewski, PE, PMP on Six Sigma iQ. Ostasiewski cites seven remote Six Sigma project communication boosters:

  1. Push very hard for an initial face-to-face meeting for the entire team.
  2. Personally reach out to each member.
  3. Let the team get to know you — be a “person”.
  4. Get as many in-person events as you can afford, especially early, when major milestones are occurring, or when there are serious issues or conflicts.
  5. When you can’t meet in person, use video conferencing.
  6. Discuss the project and its needs with the remote team members’ boss.
  7. Keep your sponsor VERY well informed every step of the way.

Read more…

Filed under: Remote Team Management, Six Sigma, Six Sigma Team, Six Sigma Training

No Comments » |

5 Elements to Consider When Developing Master Black Belts

Posted by: meikah | 26 April 2010 | 6:53 pm

When deploying Six Sigma for the first time, many corporations go into training the in-house Black Belts and Green Belts. During this stage, they get consultants to do the overseeing and mentoring of the program. This is typically a role of the Master Black Belt whose expertise is one of the long-range goals of an organization.

However, once an organization has already trained a critical number of Green Belts (GBs) and Black Belts (BBs), and management is convinced of the value of their projects, the internal development of Master Black Belts (MBBs) becomes a higher priority.

An iSixSigma article by Candace Medina lists five primary elements to consider before launching in-house MBB development:

  1. Leadership perception of the MBB role
  2. Deployment structure
  3. Candidate selection
  4. Curriculum content
  5. Demonstration criteria (abilities and responsibilities)

Read more…

Filed under: Black Belt, Master Black Belt, Six Sigma, Six Sigma Training

No Comments » |

Learnings from the CSCMP Atlanta Roundtable and the Georgia Tech Supply Chain Executive Forum

Posted by: meikah | 25 April 2010 | 8:11 pm

I am lucky to have stumbled upon Dan Gilmore’s post where he shares what he learned from the CSCMP Atlanta Roundtable and the Georgia Tech Supply Chain Executive Forum. Dan Gilmore, Editor-in-Chief of Supply Chain Digest, summarizes what transpired during the two events, and how we all can learn from it.

Featured companies are Coke, Whirlpool, Intel among other companies. Companies that deal with supply chain on a daily basis are more bullish than ever as they get real orders in recent months.

So, how does supply chain companies deal with a renewed confidence in the economy?

Read Dan Gilmore’s Trip Report.

Filed under: Processes, Six Sigma, Supply Chain

No Comments » |

Chris Collins Renews Commitment to Six Sigma

Posted by: meikah | 19 April 2010 | 8:36 pm

Chris Collins, Erie County Executive, delivered his State of the County Address last month. In his speech, he renews anew his commitment to continue with Erie’s improvement through Six Sigma.

Collins recognizes the value of Lean Six Sigma in their processes:

Every penny of Federal Stimulus Medicaid Relief was added to the multi million dollar operating surplus we generated by running Erie County like a business, focused on taxpayers, and implementing Lean Six Sigma across all county departments.

Read the speech here in full.

Related posts:
Lean Six Sigma Improving Efficiency in Erie County
Six Sigma To Save Taxpayers’ Money in Erie County

Filed under: Lean Six Sigma, Public Sector, Six Sigma

No Comments » |

Using Theory of Constraints on Your Lean Six Sigma Efforts

Posted by: meikah | 19 April 2010 | 7:39 pm

I had the opportunity to read Eliyahu M. Goldratt’s The Goal, which introduces the Theory of Constraints. My boss gave me a copy of that book, but unfortunately, I was not able to finish it. I will pick it up again one of these days.

In any case, an article on iSixSigma again recognizes the value of Theory of Constraints to Lean Six Sigma. If you know each of the concept, you know that TOC and Lean Six Sigma can go well together. Why?

Well the constraints referred to by Goldratt are bottlenecks in the process, may it be in manufacturing or elsewhere. Lean Six Sigma touches on bottlenecks as well, and is concerned with smoothing out a process by removing bottlenecks or constraints.

Theory of Constraints has an underlying assumption that organizations can be measured and controlled by variations on three measures: throughput, operating expense, and inventory. Continue reading…

These measures are much like what Lean work on. Going back to the iSixSigma article, Dushyant Thatte and Shraddha Salekar cited the five-step TOC approach and integrated it with Lean Six Sigma:

  1. Define the problem and business objective.
  2. Measure the current position. Ask relevant questions and collect the data.
  3. Analyze the problems: Use a cause-and-effect diagram to determine undesirable effects. Create a current reality tree, which illustrates the interrelationship of undesirable effects and identify the constraint. Identify assumptions and challenge them.
  4. Improve the system performance by: a) exploiting the constraint, b) subordinating the system to the constraint and c) elevating the constraint. Execute Lean and Six Sigma projects as a part of the Improve phase.
  5. Control current performance and repeat the process.

At Step 4, Belts use the Lean Six Sigma methodology. Other steps integrate TOC with Lean Six Sigma to ensure that the correct focus is on business objectives.

Read more…

Related posts:
Theory of Constraints and Lean Six Sigma Project Selection
Constraints Management and Lean and Six Sigma

Filed under: Lean Six Sigma, Six Sigma, Theory of Constraints

No Comments » |

Catch the iSixSigma Live’s Energy Forum for Process Excellence

Posted by: meikah | 14 April 2010 | 9:35 pm

iSixSigma Live - Energy Forum for Process Excellence

Be a part of the 200 leaders who will learn and network with executives and practitioners across the energy sector.

The agenda would be: Oil & Gas Upstream, Power Generation & Distribution, Internal Operations (Supply Chain, HR, IT, etc.), CI Program Management, Oil & Gas Downstream, and Service Providers.

Read more and register now

Filed under: iSixSigma, Six Sigma, Sustainable Business

1 Comment |